Account Manager; Travel & Tourism Clients

Account Manager (Travel & Tourism Clients) - Logo### Account Manager (Travel & Tourism Clients)
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US-West Palm Beach, FL:
Full time:
Posted 30+ Days Ago:
R
* Trans Perfect Is More Than Just a Job...
** Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.
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* Position summary:

** The Account Manager will drive new business development, identifying and securing enterprise-level Travel & Tourism clients — from initial prospecting through contract  parallel, the role will serve as the main point of contact for an assigned portfolio of existing clients, focusing on expanding partnerships, introducing new AI-enabled and digital solutions, and increasing account value through consultative engagement.

This position focuses on global, enterprise-level Travel & Tourism organizations including airlines, hotel groups, cruise operators, destination brands, and travel technology providers. The role requires a commercially-driven professional capable of engaging Digital, Marketing, eCommerce, and Operational stakeholders in conversations around global growth, workflow modernization, and scalable content and technology solutions.
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* Position responsibilities:

**### Business Development (60%):
* Identify and engage Travel & Tourism enterprise prospects
* Generate new business through proactive prospecting, industry networking, digital outreach, and participation in trade events
* Adopt a consultative sales approach from qualification through negotiation and contract execution
* Develop an understanding of client business models and identify and pitch international growth strategies
* Position Trans Perfect’s AI-enabled content, technology, and global solutions within broader digital transformation and operational initiatives
* Collaborate with Sales Leadership to structure and close complex, multi-service enterprise agreements### Account Growth & Client Management (40%):
* Serve as a strategic partner for assigned clients, aligning solutions with client needs
* Monitor account performance and proactively identify and drive expansion opportunities through cross-sell and up-selling activities
* Collaborate with Production and Technology teams to support smooth implementations and contribute to client satisfaction
* With the support of Management, define pricing strategies, participate in contractual discussions, and revenue forecasting with Accounting teams
** Essential skills & experience required:
*** Minimum Bachelor’s Degree or its equivalent
* Superior written and spoken communication skills in English
* Excellent problem solving and analytical skills
* Ability to build, develop, and maintain long-term professional relationships
* Results-oriented and comfortable working in target-driven environments
* Analytical skills
* Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
* Ability to prioritize effectively and manage multiple initiatives in a fast-paced, multicultural environment
** What would stand you apart:
*** Experience using CRM and sales intelligence platforms (e.g., Salesforce, Apollo, or similar tools)
* Knowledge of additional languages at professional working proficiency
* Experience in Sales, Business Development, or Strategic Account Management
* Exposure to the Travel & Tourism industry (airlines, hospitality, cruise, travel tech, agencies, etc.)
* Familiarity with digital ecosystems, CMS platforms, eCommerce environments, or AI-enabled solutions
** What we value:
** We are looking for professionals who:
* Demonstrate initiative and strategic thinking
* Navigate complex, multi-stakeholder environments with confidence
* Combine commercial drive…