Lead Systems Technician

Overview

ETC Florida is a leading provider of luxury residential technology solutions across South Florida. We specialize in smart home automation, lighting control, audio/video systems, networking, security, and custom integration for high-end homes and estates.

For over 30 years, we’ve helped clients WOW & AMAZE in their homes by delivering reliable, beautifully integrated technology systems supported by an exceptional client experience.

We are a team that is committed to:

• SERVICE THE CLIENT ABOVE ALL ELSE
• BE SOLUTION ORIENTED, CREATIVE, AND INNOVATIVE
• BE POSITIVE, ENTHUSIASTIC & ENJOY WHAT YOU DO
• EXHIBIT HONESTY, RESPECT & INTEGRITY
• WORK AND ACT AS A TEAM

These values guide everything we do—from how we communicate, to how we install, support, and maintain the systems entrusted to us.

The Level 2 Systems Technician is a skilled field technician responsible for installing, configuring, and supporting mid-to-advanced AV, networking, automation, and low-voltage systems in luxury residential environments.

This role requires strong technical knowledge, excellent craftsmanship, and the ability to work independently on site while also supporting Level 1 technicians and collaborating with senior team members.

• Installation & Configuration
  • Install AV, network, lighting control, automation, and low-voltage systems
  • Assist with rack building, equipment wiring, panel terminations, and system integration
  • Configure devices such as switches, WAPs, matrixes, amplifiers, and smart home components
  • Support provisioning and system setup under guidance from Level 3 technicians or programming team
• Fieldwork & Client Support
  • Perform system testing, troubleshooting, and on-site diagnostics
  • Support clients with system orientation and minor system adjustments
  • Maintain a clean, professional, and safe work environment
• Team Collaboration & Leadership
  • Guide and mentor Level 1 technicians when needed
  • Communicate clearly with project managers and engineers
  • Report project progress, issues, and field conditions
  • Represent ETC Florida professionally in clients' homes

• 2–4+ years of experience in AV, low-voltage integration, smart home systems, or networking
• Proficiency with wiring, terminations, troubleshooting, and device installation
• Experience with:
  • Home automation platforms (Crestron, Control4, Savant, etc. preferred)
  • Lighting control systems (Lutron, Vantage a plus)
  • Residential networking (routers, switches, WAPs)
• Strong understanding of signal flow, cable management, and best practices
• Ability to read wiring diagrams, floor plans, and line drawings
• Comfortable in both active construction sites and high-end residences
• Clean driving record and professional appearance
• Strong communication and client-facing skills

• Takes pride in craftsmanship and attention to detail
• Calm and resourceful when problem-solving on site
• Self-driven, organized, and reliable
• Positive attitude and team-first mindset
• Eager to learn advanced systems, certifications, and new technologies

• Competitive pay based on experience
• Health, dental, and vision insurance
• Paid time off & holidays
• Ongoing training and certification opportunities (CEDIA, manufacturer certifications)
• Work on world-class luxury projects across South Florida
• Stable 30+ year company & SFBJ Best Places to Work
• 401(k)
• 401(k) matching
• Life insurance
• Referral program