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HelpDesk/Support Customer Success Mgr./ CSM

Onsite Member Retention & Service Specialist

Job in West Plains, Howell County, Missouri, 65775, USA
Listing for: Rural Metro Fire Department
Full Time position
Listed on 2025-12-01
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A local emergency services provider in West Plains, MO, seeks a Business Retention Specialist to manage and maintain business accounts. The ideal candidate will excel in customer service, possess strong communication skills, and collaborate effectively with internal teams. Responsibilities include monitoring account status and providing exceptional member support.

This role offers a competitive hourly rate of $17 plus potential bonuses, with an emphasis on working onsite.
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