Membership Business Processing Specialist

Membership Business Processing Specialist

On Target Earnings: $35,360 - $43,000 Location: West Plains, MS – Onsite

The Membership Processing Specialist is responsible for ensuring accurate member invoicing, efficient information management, and exceptional customer service. The ideal candidate is detail‑oriented, organized, and committed to maintaining high‑quality standards across all membership processes.

Global Medical Response (GMR) and its family of solutions are dedicated to delivering compassionate, quality medical care, primarily in the areas of emergency and patient relocation services. Here you’ll embark on meaningful work that will make an impact on you and the customers we serve. View our employees’ stories on how we provide care to the world at

• Data entry, database updates, and general information management
• Process incoming and outgoing mail, including member invoicing
• Handle payment processing and daily balancing
• Conduct records research and maintain accurate member files
• Respond to incoming coordinator calls and provide timely support
• Deliver excellent customer service across phone, email, and in‑person interactions
• Assist with typing, filing, and other administrative tasks as needed
• Maintain quality standards and ensure accuracy in all membership records
• Work flexible hours, including weekends, as required
• Perform other duties as assigned to support department operations

• High school diploma or equivalent
• Minimum 2 years of customer service and/or sales experience
• Working knowledge of Microsoft Office

EEO Statement

Global Medical Response and its family of companies are an Equal Opportunity Employer, which includes supporting veterans and providing reasonable accommodations for individuals with a disability.

Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.