Health and Sr. Client Manager

Position: Employee Health and Benefits Sr. Client Manager

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 11,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Employee Health and Benefits Sr. Client Manager at Marsh McLennan Agency (MMA).

MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).

Applicants must be within driving distance to our Columbus, GA or West Point, GA office to be considered for this role and have the ability to commute to the office five days per week.
A day in the life.

• Present in depth financial renewal analysis
• Participate in sales presentations & astutely represent/discuss the Client Manager role
• Participate in industry events (carrier functions, BAN events, or other related organizations) to develop professionally
• Prepare/present quarterly reports (end of year wrap up, quarterly steward ships, monthly reports)
• Prepare/present strategic assessments for prospective and existing clients
• Prepare/send RFP's
• Renewal analysis (including renewal negotiations, brainstorming for creative solutions, funding strategies, contribution strategies)
• Command of available technology platforms for enrollment and plan communication
• Lead new or renewal product/vendor implementations
• Lead open enrollment meetings
• Develop communication materials with the Creative department
• Assist with ACA reporting activities (vendor solicitation & implementation, calculating fees for PCORI/TRF)
• Assist with benefits admin vendor selection/implementation

Our future colleague.

We’d love to meet you if your professional track record includes these skills.

• Bachelor's degree in a relevant field or equivalent combination of education and experience
• 5-7 years of experience with demonstrated proficiency in multiple disciplines/processes related to the position
• Previous experience working with small groups preferred
• Excellent presentation, written, communication, and customer service skills
• Proficient with Microsoft Word, Excel, PowerPoint, Outlook
• Ability to learn Agency Management and Imaging Systems
• Outstanding customer service skills
• Shared commitment to company values:
  Integrity, Collaboration, Passion, Innovation, Accountability

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make everyday both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfillment outside of work.

Some benefits included in this role are:

• Medical, dental and vision insurance
• 401K and company match program
• Company-paid life and disability
• Generous paid time off programs
• Employee assistance program (EAP)
• Volunteer paid time off (VTO)
• Career mobility
• Employee networking groups
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

To learn more about a career at MMA, check us out online:  or flip through our recruiting brochure: (Use the "Apply for this Job" box below)./3

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Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages, and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are

EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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