Product Specialist​/Delivery Coordinator

Bertera Subaru of West Springfield is looking for an energetic and enthusiastic Product Specialist/Delivery Coordinator to educate customers on Subaru features. Responsibilities include presenting and providing tutorials on Subaru technologies ranging from pairing Bluetooth with cell phones, setting memory seating and preset radio channels, to demonstrating Eyesight Adaptive Cruise Control. You will learn about Subaru brand features, vehicle registration processes, and related topics.

Strong organizational and communication skills are required to manage appointment times with clients, as well as walk-in guests or customers seeking assistance.

• Educate customers on Subaru product features and technologies
• Present and explain tutorials on Subaru technologies (Bluetooth pairing, memory seating, preset radio channels, Eyesight Adaptive Cruise Control, etc.)
• Assist with vehicle registration-related information as needed
• Manage appointment times and assist guests with questions, including walk-ins
• Coordinate with team to ensure a smooth customer experience

• Strong organizational and communication skills
• Ability to educate customers and clearly present information
• Customer service orientation
• Interest in Subaru products and brand values
• Entry level position

• Full-time

• Other

• Motor Vehicle Manufacturing