Service Advisor- Subaru West Springfield

Position: Service Advisor- Subaru West Springfield $75k to $95k yearly
Service Advisor
- Subaru West Springfield $75k to $95k yearly

Join to apply for the Service Advisor
- Subaru West Springfield $75k to $95k yearly role at Bertera Auto Group

Service Advisor
- Subaru West Springfield $75k to $95k yearly

11 months ago Be among the first 25 applicants

Join to apply for the Service Advisor
- Subaru West Springfield $75k to $95k yearly role at Bertera Auto Group

Average Hourly Rate of $30.80 up to $35.50

Rate based on Hourly Rate plus Monthly Commissions & Bonuses. Minimum performance are required.

Automotive Service Writer Advisor

Job Duties

• Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.
• Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.
• Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
• Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.
• Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.
• Maintains automotive records by recording problems and corrective actions planned.
• Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Automotive Service Writer Advisor Skills And Qualifications

Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management Seniority level

• Seniority level
  
  Entry level

Employment type

• Employment type
  
  Full-time

Job function

• Job function Other
• Industries Motor Vehicle Manufacturing

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