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Aerospace Customer Success Leader; Delivery & Quality

Job in West Springfield, Hampden County, Massachusetts, 01089, USA
Listing for: Valence
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 85000 - 90000 USD Yearly USD 85000.00 90000.00 YEAR
Job Description & How to Apply Below
Position: Aerospace Customer Success Leader (Delivery & Quality)

Valence Surface Technologies in West Springfield, MA, is seeking a senior customer service and scheduling professional to serve as the primary contact for aerospace customers regarding order status, delivery schedules, and technical inquiries. You will coordinate with Planning, Production, Quality, and Engineering to provide accurate updates and secure customer commitments.

The role emphasizes leading issue resolution, maintaining strong customer relationships, and supporting audits and

This is an excellent role to take on the Aerospace Customer Success Leader (Delivery & Quality) role at Valence.

The position is based in West Springfield, MA, United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 85.000 - 90.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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