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Aerospace Customer Success Manager

Job in West Springfield, Hampden County, Massachusetts, 01089, USA
Listing for: Valence Surface Technologies
Full Time position
Listed on 2026-10-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 85000 - 90000 USD Yearly USD 85000.00 90000.00 YEAR
Job Description & How to Apply Below

Valence Surface Technologies is seeking a senior customer service leader to act as the primary contact for aerospace customers, managing order status, delivery schedules, and technical inquiries. You will coordinate with Planning, Production, Quality, and Engineering to ensure timely updates and proactive issue resolution.

The role emphasizes building strong customer relationships, monitoring satisfaction, and leading a team of customer service and shipping staff to improve on-time delivery and

We invite applications for the Aerospace Customer Success Manager position located in West Springfield, MA, United States.

The following position is for a Aerospace Customer Success Manager with Valence Surface Technologies.

Our group is growing, and we are hiring a Aerospace Customer Success Manager in West Springfield, MA, United States.

This position is for the Aerospace Customer Success Manager role at Valence Surface Technologies.

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