Customer Experience Specialist

Safelite in West Springfield, MA is seeking a Customer Advocate to be the first impression with our customers. You will greet in-shop clients, answer inbound calls and emails, and manage administrative tasks from scheduling to invoicing to deliver a memorable experience during every interaction.

You’ll handle service issues, pricing, warranties, and order management, verify insurance, process invoices and credits, and keep all parts moving smoothly.

As a Customer Experience Specialist, you will play an important part at Safelite in West Springfield, MA, United States.

For the Customer Experience Specialist position at Safelite, we are reviewing applications now.

Step into the Customer Experience Specialist role at Safelite in West Springfield, MA, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.