Dental Office Receptionist

Brighten Smiles Behind the Scenes – Join Western Mass Endodontics as a Dental Receptionist

Are you looking to join a respected and technology-driven dental practice where your organizational skills and friendly demeanor can truly shine? Western Mass Endodontics (WME) in West Springfield and Longmeadow, MA is looking for a Dental Receptionist to support our front office team in delivering the highest level of service to our patients.

• Competitive Pay: $25-28/hour (based on experience)
• Comprehensive Benefits: (for full-time employees, 30+ hours/week)
  • Medical, vision, dental, 401(k), life insurance, and disability coverage (eligibility after 30 days)
• Generous PTO: 3 weeks paid time off + 8 holidays (for full-time employees)
  • Paid sick time for part‑time employees
• Work‑Life Balance: Enjoy 1‑hour lunch breaks and a consistent schedule (no late nights or weekends)
• Professional Growth: Access to mentorship, Continuing Education (CE), and clear career advancement opportunities
• Supportive Culture: Work with experienced specialists and a collaborative administrative team
• State‑of‑the‑Art Facility: Digital charting, dental microscopes, and advanced diagnostic technology
• Stellar Reputation: Over 450 reviews with an average 4.9‑star rating from satisfied patients
• Convenient Locations: On‑site parking at both facilities

Two premier endodontic facilities located in West Springfield and Longmeadow, MA, WME is known for cutting‑edge technology, compassionate care, and clinical excellence. Patients are welcomed into a calm, professionally designed space where efficiency and comfort go hand in hand. From advanced diagnostics to expert treatments, we pride ourselves on delivering a top‑tier patient experience every step of the way.

• Warmly greet patients and manage the front desk operations
• Schedule, confirm, and manage patient appointments efficiently
• Answer inbound calls and respond to patient inquiries professionally
• Input and update patient records accurately using digital dental software
• Process insurance verifications, patient payments, and billing coordination
• Ensure patient check‑in/check‑out is seamless and organized
• Collaborate with the clinical team to support smooth daily workflow

• Previous dental office or medical front desk experience preferred
• Familiarity with dental insurance and billing practices
• Excellent communication and multitasking skills
• Warm, welcoming personality with a strong sense of professionalism
• High school diploma or equivalent required

• 306 Westfield Street, West Springfield, MA 01089

• Monday‑Friday: 8AM‑4:30PM

• Phone Interview
• In‑Person Interview & Office Tour

Join a team where your contributions matter and your growth is supported. At WME, we don’t just create healthy smiles – we foster a healthy, professional environment where you can thrive.

Western Mass Endodontics is a proud affiliate of Affinity Dental Management, an equal‑opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, or other protected status. Employment is contingent upon background check and employment verification.