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Health Services Support Professional - PNA

Job in West Springfield, Hampden County, Massachusetts, 01089, USA
Listing for: Viability, Inc.
Full Time position
Listed on 2026-10-14
Job specializations:
  • Healthcare
    Community Health, Caregiver
Salary/Wage Range or Industry Benchmark: 17.25 USD Hourly USD 17.25 HOUR
Job Description & How to Apply Below

Welcome! Thank you for exploring a career with us! Our team of 500+ dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

**$500 sign on bonus ($250 at the completion of first week of training and $250 after successfully completion of first 90 days) **

Position:
Health Services Support Professional – Full-Time

Location:

Springfield, MA Rate of Pay: $17.25 per hour

Hours:

30-35 hours per week

Schedule:

8:30am-3:30pm

Summary:
  • The Person al Needs Attendant is responsible for assisting members with basic Activities of Daily Living (ADL) skills; implementing training procedures to assist members in increasing their independence in the areas of personal care and ADL; attending to members’ first aid needs; participating in member assessments and various other duties as assigned.
Qualifications:
  • High School/GED plus 1-year related experience and/or CNA training.
  • One year of human service experience desired.
  • Knowledge of and respect for diverse populations.
Requirements:
  • Excellent communication, interpersonal and listening skills.
  • Strong teamwork skills.
  • Demonstrated reliability and dependability.
  • Must have a valid driver's license, 3 years driving experience, good driving record, use of vehicle and willingness to transport participants in personal vehicle.
  • Ability to use computers to include Microsoft Word, data entry, email, and internet

“Viability values our employees and the talents that they bring with them every day. Last year 23 staff members were promoted within the agency to roles that supported their professional growth.”

EXCELLENT BENEFITS including Competitive Pay, Excellent Insurance, Employer Matching Retirement + Work/Life Balance
  • Competitive Pay with Promotional Opportunities
  • Strong focus on work/life balance
  • Medical, Dental, & Vision Insurance
  • Health Savings Account
  • 11 Paid Holidays Per Year Health Care and Dependent Care Reimbursement Accounts
  • 403(b) Retirement plan with employer match of 100% (up to 4% of employee contribution)
  • Company-paiddisability insurance, life insurance, and AD&D insurance
  • Generous Paid Time Off & Sick Time
  • Tuition Scholarship Program
  • Professional and personal growth opportunities
  • Employee Assistance Program for employees and loved ones
  • Preferred ratings for home, renters’, pet, and auto insurance
  • Fitness and Weight Loss program support
Who We Are

Our team of 480 dedicated employees share the desire to do meaningful work and make a difference in the lives of individuals with disabilities in Massachusetts, Connecticut, New York, Rhode Island, and Oklahoma.

Our Mission

Our mission is to build a world in which individuals with disabilities and other disadvantages realize acceptance, inclusion, and access.

Our Vision

Be a community of program participants and staff making inclusion and access of individuals with disabilities or disadvantages a way for people, businesses, and communities to succeed together.

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