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Store Manager, Retail & Store Manager

Job in West Springfield, Hampden County, Massachusetts, 01089, USA
Listing for: Monro, Inc.
Full Time position
Listed on 2025-12-03
Job specializations:
  • Management
    Retail & Store Manager, Operations Manager
  • Retail
    Retail & Store Manager
Salary/Wage Range or Industry Benchmark: 65000 - 75000 USD Yearly USD 65000.00 75000.00 YEAR
Job Description & How to Apply Below

Join to apply for the Store Manager role at Monro, Inc.

Company Description

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, with a people-first approach that values every guest and teammate.

Headquartered in Rochester, NY, since 1957, we have grown to nearly 1,300 stores across 32 states, supporting 16 brands. Our mission is to be America’s leading auto and tire service centers, trusted for quality and customer satisfaction.

Job Description

About the Role: The Store Manager is a salaried leadership position responsible for overseeing store operations, coaching staff, managing sales, and ensuring customer satisfaction. Reporting to the District Manager, the Store Manager leads all store activities and team development.

Responsibilities:
  • Develop sales and technical teammates to deliver a 5-star guest experience.
  • Achieve sales goals through effective planning, product knowledge, and customer engagement.
  • Support staff in sales, operations, and guest service excellence.
  • Manage staffing, training, scheduling, and performance evaluations.
  • Control expenses and manage inventory effectively.
  • Maintain store cleanliness and safety standards.
  • Build and maintain customer relationships to promote loyalty.
  • Ensure compliance with company policies, safety standards, and legal regulations.
  • Perform other duties as assigned.
  • Qualifications:
    • High School Diploma or equivalent.
    • Leadership experience in retail or sales environments.
    • Ability to manage financial results and control costs.
    • Strong communication and team motivation skills.
    • Valid driver’s license and clean Motor Vehicle Report.
    Additional Information

    This role operates in an automotive shop environment with exposure to noise, weather, chemicals, and physical demands including lifting up to 50 lbs. Flexibility in hours, including weekends and holidays, is required.

    Benefits include performance incentives, paid time off, certifications reimbursement, 401(k), healthcare, and career growth opportunities.

    Compensation

    Salary range: $65,000 - $75,000 annually, plus incentives based on experience.

    Growth Opportunities

    Monro supports career advancement through training, certifications, and leadership development programs.

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