Home Furnishing Sales Consultant

I am actively looking for an energetic, people facing and oriented sales professional to join our diverse and dynamic award winning sales team here at my West Springfield location.

Raymour & Flanigan Furniture and Mattresses is the largest furniture and mattress retailer in the Northeast and the seventh largest nationwide. As a privately held, family-owned company, Raymour & Flanigan focuses on delivering exceptional in-store and online shopping experiences through a dedicated team, quality products, and modern technology. The organization has been certified as a Great Place to Work™ for seven consecutive years and emphasizes inclusion, career development, and personal growth.

Established in Syracuse, NY in 1947, the company now operates more than 145 locations across eight states, providing modern home furnishings and quick delivery. Raymour & Flanigan also actively supports local communities by hosting events that raise funds and awareness for causes such as disabled veterans, children’s hospitals, schools, and food pantries.

The Home Furnishing Sales Consultant is a full-time, on-site role based in West Springfield, MA. This role focuses on engaging guests in the showroom, asking questions to understand their needs, and recommending home furnishing solutions that fit their style, budget, and lifestyle. The consultant will present product features and benefits, prepare sales quotes, process orders, and ensure accurate documentation in store systems.

Daily responsibilities include maintaining a welcoming, well-organized showroom, following up with guests on open quotes or deliveries, and collaborating with team members to meet individual and store sales goals. The role also involves learning about new product lines, participating in ongoing training, and upholding company standards for guest satisfaction and professional conduct.

• Candidates should possess strong Sales Consulting and Consulting skills, with the ability to identify guest needs and recommend appropriate home furnishing solutions.
• Candidates should possess Customer Service and Customer Satisfaction skills, including building rapport, handling questions or concerns, and supporting a positive showroom experience.
• Candidates should possess effective Communication skills, including clear verbal communication, active listening, and professional written communication when following up with guests.
• Relevant retail or furniture sales experience, familiarity with point-of-sale or CRM systems, and comfort working in a goal-driven environment are beneficial.
• Ability to work on-site in Granby, MA, including evenings, weekends, and holidays as needed, and to stand, walk the showroom, and occasionally assist with light product movement.
• High school diploma or equivalent required; additional coursework or training in sales, design, or business is a plus.