Director, Product - R37

Remote, USA

Full time

At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers.

All Together Better defines our culture and the way we work. We’re a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of healthcare.

R37 is R1’s AI innovation lab, building technology to transform healthcare.

Our flagship platform, Phare OS, uses AI and automation to improve critical pre-bill workflows, including authorization, utilization management, documentation and coding. By identifying and resolving issues before claims are submitted, Phare OS helps prevent denials, improve reimbursement and move revenue cycle work upstream.

What makes R37 different is the opportunity to build advanced AI at real-world scale. R1 works across 95 of the top 100 U.S. health systems, giving R37 access to the data, workflows and reach needed to make an immediate impact:

• 180M+ claims

• 550M+ patient encounters

• 1.2B+ workflow actions and outcomes annually

This is startup-level ownership with enterprise-level impact. You’ll build technology that moves from idea to real healthcare environments, solving complex problems at scale and changing how healthcare works.

As our Director of Product, you will lead the strategy, development, and launch of a new AI-enabled physician accounts receivable product within R37. This role will extend the value of our existing healthcare revenue cycle technology investments into a new market opportunity, leveraging proven capabilities to deliver a solution for physician revenue cycle operations. Partnering closely with product, engineering, operations, and business leaders, you will help bring the product from concept to adoption while building alignment across a highly cross-functional organization.

Reporting directly to product leadership, you will play a central role in shaping roadmap priorities, driving cross-functional alignment, and establishing the foundation for a growing physician revenue cycle product offering.

Every day, you will guide product strategy and execution, partner closely with engineering and operational teams, and drive alignment across stakeholders to deliver measurable business outcomes. To thrive in this role, you must combine healthcare revenue cycle expertise and product development experience with exceptional communication skills, executive presence, and the ability to lead complex cross-functional initiatives through influence, collaboration, and structured problem solving.

• Own the product strategy, roadmap, and execution plan for a new physician accounts receivable solution, balancing customer needs, operational opportunities, and business objectives to drive measurable outcomes.

• Partner closely with engineering, operations, commercial, and executive stakeholders to prioritize initiatives, define requirements, manage releases, and ensure successful adoption of product capabilities.

• Lead product development through agile delivery practices, providing vision, product direction, acceptance criteria, and release readiness…