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Customer Service Manager, Call Center - Hybrid

Job in West Valley City, Salt Lake County, Utah, 84119, USA
Listing for: Oates Energy
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A utility services company is looking for a Manager of Customer Service to oversee operations in West Valley City. This role involves leading a team, managing call center operations, and ensuring high levels of customer satisfaction. The ideal candidate will have substantial customer service experience, particularly in a supervisory role. Responsibilities include monitoring KPIs, maintaining service standards, and implementing process improvements.

The position offers competitive pay and benefits, with a focus on quality service delivery.
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