Senior Director, Platform Infrastructure

Remote, USA

Full time

R

At R1, we’re transforming how healthcare works by combining nearly two decades of revenue cycle expertise with advanced technology, including analytics, AI, intelligent automation and workflow orchestration. We pair that technology with the irreplaceable expertise of our people to help hospitals, health systems and medical groups improve financial performance, simplify administrative complexity and create better experiences for patients and providers.

All Together Better defines our culture and the way we work. We’re a diverse, global team united by a shared mission to make healthcare work better for all. Across technology, operations and support functions, our people bring deep expertise, empathy and ingenuity to the work we do. Here, collaboration fuels progress, adaptability sparks innovation and every voice can help shape what’s next for R1 and the future of healthcare.

• Define the enterprise platform strategy and multi-year roadmap aligned with business and client priorities.
• Translate business objectives into technology investments, capabilities, and measurable outcomes.
• Drive modernization, simplification, automation, and innovation to improve agility, productivity, and business performance.
• Lead platform modernization, cloud enablement, infrastructure-as-code, automation, and reusable platform capabilities.
• Establish SRE practices, includingSLIs, SLOs, resilience, availability, capacity, and disaster recovery.
• Drive technical-debt reduction and shift operations toward proactive, predictive, and automated service management.
• Own enterprise APM and observability strategy, providing end-to-end visibility across applications and technology platforms.
• Drive enterprise tooling strategy across
  
  DevOps, monitoring, ITSM, incident response, and automation.
• Leverage automation and AI-enabled operations to improve service performance, engineering productivity, and operational efficiency.
• Own operating and capital budgets, financial planning, forecasting, and investment prioritization.
• Drive cost optimization across cloud, infrastructure, tooling, software, vendors, and engineering services.
• Establish business cases and measure value realization from strategic technology investments.
• Establish executive KPIs across reliability, performance, cost, risk, productivity, and business impact.
• Build and lead high-performing global engineering and operations teams exceeding 50+ associates.
• Partner with business, technology, cybersecurity, architecture, finance, and procurement leadership to align technology investments with enterprise priorities.
• Provide executive-level visibility into technology performance, investment value, financial performance, and operational risk.

• Bachelor's degree in Computer Science, Engineering, or a related field
• 12+ years of experience in technology engineering and operations, including 5+ years in senior leadership roles.
• Proven leadership across platform engineering, observability/APM, and enterprise tooling.
• Strong expertise in cloud platforms, automation, infrastructure as code, Dev Ops, monitoring, and distributed systems.
• Experience with ITSM, incident and problem management, disaster recovery
• Demonstrated success improving service reliability, application performance, engineering productivity, and operational efficiency.
• Excellent strategic thinking, executive communication, stakeholder management, and people leadership skills

For this US-based position, the base pay range is $ - $ per year . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.

This job is eligible to participate in our annual bonus plan at a target of 25.00%

The healthcare system is always…