Loss Prevention Associate

$22.12 - $23.32 PER HOUR

The purpose of this position is to research, track, and build legally prosecutable cases against identified bad actors on Harmons' property, and to facilitate Harmons' efforts to fortify the business against all types of loss. Loss Prevention Associates will use established procedures and available technology and tools to protect Harmons, and its associates and customers. They will work with and build relationships of trust with Harmons' associates, managers, directors, and with local law enforcement agencies and officers.

• Supports assigned stores' leadership in detecting and preventing loss and building associates' and management's confidence and participation in Harmons' Loss Prevention program
• Uses modern security programs including surveillance systems, incident reporting applications, and governmental crime reporting tools to investigate and record terminable and criminal offenses against Harmons
• Uses professional, educated judgement to detect crime and ensure correct identification of suspected bad actors, protecting Harmons against loss derived from incorrect accusations
• Is familiar with and able to effectively navigate internal recordkeeping applications, cloud-based file storage, company email, and internal auditing tools

• Research and save video graphic evidence related to theft and other potential losses at assigned locations
• Works closely with law enforcement agencies to facilitate their apprehension of identified bad actors
• Help to ensure stores' compliance with all Safety, Loss Prevention, and PCI Compliance Standard Operating Procedures by educating associates and managers, participating in in-store safety meetings and trainings, and conducting annual safety audits
• Inspect stores and departments for signs of potential loss
• Travels to and between all Harmons locations as scheduled by department manager or required by emerging events
• Works varying shifts and on-call assignments to provide Loss Prevention coverage during all operating hours including weekdays, weeknights, weekends, and holidays
• Communicates openly and frequently with the team members, Loss Prevention Manager, Director of Risk Management, and stores' leadership teams
• Follows established departmental and store policies and procedures
• Completes assigned tasks efficiently and in a timely manner
• Sets a professional and positive example to others
• Assists as needed to ensure the success of the company as a whole

Performs other job-related duties as assigned.

• Consistent and daily interaction with store associates and management
• Consistent and daily interaction with department management and law enforcement
• Consistent and daily interaction with customers

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A high school diploma or GED required; or any combination of education, experience, and training which provides the following knowledge, skills, and abilities:

• Working knowledge of law enforcement and security procedures and techniques, applicable laws, etc.
• Working knowledge of Loss Prevention related tools and equipment approved by Harmons
• Ability to interpret policies and procedures
• Ability to remain calm and practice deescalation tactics in varying and dynamic situations
• Excellent organizational and planning skills
• Must possess solid communication skills, including verbal and…