Overflow Shelter Case Manager

Description

ORGANIZATION:

Friends of Switchpoint is a non-profit organization that has been serving individuals, families, and veterans in Utah who are experiencing poverty and homelessness since 2014.

• OUR MISSION: To empower families and individuals in need by addressing the underlying causes of their poverty and providing each client with a personalized, comprehensive plan that supports them on their journey to self-sufficiency and the opportunity to contribute to the community.
• OUR VISION: We believe each individual has worth and value. Change occurs when people are treated with respect and dignity, empowered with skills and resources to better their circumstances.

• Kindness
  :
  To demonstrate compassion and respect for all people.
• Leadership
  :
  To lead by example, developing, promoting, and sharing innovative ideas and programs to help those experiencing homelessness.
• Transparency
  :
  To be open and honest in our relationships.
• Authenticity
  :
  To do what we say, we do.
• Positive Influence
  :
  To judge our effectiveness by the extent to which individual lives are saved and improved by the positive experience of the people we influence.
• Golden Rule
  :
  To treat all people as we ourselves would wish to be treated.

OUR MOTTO:
It Takes All of Us to
End
Homelessness.

Provide appropriate supporting housing services for homeless individuals or families, formulating case plans that promote moving towards self-sufficiency. Understand grants and other community housing resources available to clients. Assist in locating affordable housing within the client’s budget and the guidelines of the grants.

• Completes an initial needs assessment and acts upon critical needs appropriately and immediately.
• Orients clients to housing programs, requirements, and consequences.
• Assures that basic nutrition and hygiene needs are being met.
• Interviews and counsels’ prospective clients for the Supportive Housing Programs Switchpoint offers.
• Other duties as required.

• Develops a comprehensive client-driven case plan with both short-term and long-term goals identified.
• Use SMART goals.
• Monitors progress towards goals in regularly scheduled sessions.
• Evaluates and adjusts case plans as needed.
• Empowers clients with appropriate resources to assist with meeting goals.
• Assures that specific HUD program goals are consistently being met and provides extensive case work to foster transition from homelessness to permanent housing.

• Designs, coordinates, and implements Life Skills, Tenancy 101, Finance/Budgeting and other training programs aimed at learning and practicing life skills and decision-making.
• Evaluates the program for effectiveness and producing changes in client behaviors.
• Establishes and coordinates day and evening programs, schedules outside service providers and volunteers.
• Participates in Crisis Intervention/Prevention training, Bloodborne pathogen training and other trainings deemed necessary to the position.
• Cross-training new employees and job-sharing responsibilities.

• Maintains client files to include conversations, warnings, progress towards goals and documentation of any incidents.
• Report critical incident(s) immediately to Regional Director.
• Collects data necessary to meet funding requirements and statistical reports.
• Collects data necessary to meet funding requirements and statistical reports.
• Completes the initial assessments, VISPDATs, SPDATs, case management logs, exit surveys, and all incident reports in a timely manner as specified by the program.

• Assures the safety of each property through frequent tours of the facilities inspecting any hazards or repair needs.
• Reports any hazards to the…