Business Analyst
Job in
Moorefield, Hardy County, West Virginia, 26836, USA
Listing for:
Burke & Herbert Bank & Trust
Full Time
position
Listed on 2025-10-31
Job specializations:
-
Business
Data Analyst, Business Systems/ Tech Analyst
-
IT/Tech
Data Analyst, Business Systems/ Tech Analyst
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly
USD
60000.00
80000.00
YEAR
Job Description & How to Apply Below
Location: Moorefield
Overview
Burke & Herbert Bank & Trust
CLASSIFICATION: Non-Exempt
REPORTS TO: Director of Business Support and Delivery
DATE: October 7, 2025
JOB DESCRIPTION
Summary/Objective
The Business Analyst plays a critical role in analyzing and optimizing business processes, systems, and operations. Collaborating with others, the analyst will identify areas for improvement to enhance efficiency and effectiveness. This role includes designing, documenting, and optimizing workflows, operational reports, and operational dashboards that align with organizational goals. The Business Analyst ensures processes are streamlined and that workflows are clear, efficient, and documented, supporting data-driven decision-making.
In addition, the analyst will assist with new operational software applications. A key part of this role is to ensure that workflows, operational reports, and operational dashboards meet business needs and are aligned with company objectives.
Essential Functions
Work with stakeholders to capture, map, and document current business processes and identify areas that require improvement or new process design.Continuously analyze workflows, identify inefficiencies, and propose actionable recommendations to streamline operations, reduce costs, and enhance productivity.Design, document, and optimize workflows based on stakeholder needs, operational goals, and system requirements.Ensure workflows are easy to understand, structured for efficiency, and aligned with best practices.Monitor existing workflows to ensure they are functioning as intended and meet operational standards.Regularly review and update workflows to align with industry best practices and regulatory requirements.Proactively seek opportunities for workflow enhancements and recommend adjustments for greater efficiency and effectiveness.Maintain and document all workflow changes, ensuring accuracy and completeness.Generate reports to evaluate workflow effectiveness, identify bottlenecks, and track key performance indicators.Analyze data from business systems to identify trends, issues, and opportunities that inform decision-making and drive improvements.Manage the configuration and setup of new operational software applications, ensuring they align with business needs and technical requirements.Collaborate with stakeholders to gather detailed requirements and customize the software to meet business objectives.Proactively seek opportunities for operational software enhancements and recommend adjustments for greater efficiency and effectiveness.Provide training to stakeholders to ensure smooth adoption of new workflows and processes.Offer ongoing support to ensure workflows are functioning as expected and troubleshoot any issues that arise.Develop and deliver operational reports and dashboards to support business decisions.Stay updated with company policies and regulations that impact workflows, reports, and dashboards.Write, update, and maintain policies and procedures related to workflows on platforms like SharePoint.Offer constructive feedback to the Director of Business Support and Delivery on potential risks, challenges, and areas for improvement. Proactively suggest control improvements and optimizations to drive operational efficiency.Other Duties
Comply with all policies and procedures as applicable, including the Bank's BSA/AML policy.Assist with audits, regulatory reviews, and examinations by gathering relevant documentation requested by auditors or regulatory bodies.Perform additional tasks, projects, and responsibilities as directed by the Director of Business Support & Delivery.Skills/Abilities
- High degree of ethics and integrity in dealing with sensitive business data and processes.
- Strong understanding of best practices for process mapping and workflow design best practices.
- Ability to analyze data, identify trends, and provide actionable insights for business decisions.
- Ability to identify and resolve inefficiencies within systems and processes through practical, data-driven solutions.
- Excellent verbal and written communication skills to interact with stakeholders, document requirements, and present findings.
- Skilled in working with…
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