Front Desk Associate

Overview

Join to apply for the Front Desk Associate role at VP MANAGEMENT LLC
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The first and last impression of our hotel is made at the front desk. We’re looking for a friendly, customer service-oriented individual to join our team as a front desk associate. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks  front desk associate will greet visitors, answer phone calls, and direct inquiries to the appropriate departments.

They will also maintain the cleanliness and organization of the front desk area and common areas.

$11.00/hr - $13.00/hr

• Greet and welcome guests upon arrival, providing prompt and professional service in a hospitable manner
• Answer incoming calls and direct to the appropriate party or department; take accurate messages when necessary
• Maintain cleanliness and organization of the front desk area and common areas
• Adhere to all company policies and procedures
• Handle sensitive and confidential information with discretion
• Update and maintain guest records in the reservation system
• Process payments and reconcile cash drawer at the end of each shift
• Generate reports as needed
• Stand up for 6-8 hours each day
• Handle check-in, check-out, and other transaction inquiries

• High school diploma or equivalent
• 1-2 years customer service experience
• Excellent communication skills, both written and verbal
• Friendly and outgoing personality
• Ability to stay calm and professional under pressure
• Strong organizational skills and attention to detail

• Previous experience in a hotel or related industry
• Proficiency with computers and software programs, including Microsoft Office and property management systems

• Job types:
  Full-time, Part-time
• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Other
• Industries:
  Hospitality