Collector, Finance & Banking

Join to apply for the Collector I role at Peoples Commercial Bancorp Inc.

We are a community bank dedicated to improving the lives of our customers and communities across Ohio, West Virginia, Kentucky, Virginia, Washington D.C., and Maryland. Our culture focuses on teamwork, integrity, and customer service.

This position will be responsible for performing various functions related to the collection and loan servicing process. The role maintains the bank's interest for delinquency and losses through effective early stage collection and loss mitigation strategies.

• Make outbound phone calls on delinquent accounts to establish payment arrangements with customers.
• Field incoming calls regarding past‑due loans.
• Conduct collection activities for various areas within the organization, such as consumer loans, direct or indirect portfolios, and loss recovery.
• Identify, evaluate, and resolve reasons for delinquency to reduce loss to the organization.
• Establish excellent rapport with customers and deliver superior customer service with a friendly demeanor and willingness to help.
• Utilize skip tracing to establish early direct contact with borrowers.
• Organize and document returned mail received by the department.
• Assist and interact professionally with internal associates in a variety of departments.
• Comply with applicable internal policies, procedures, and all regulatory requirements.
• Use Peoples Bank collection software to manage cases.

• Entry level

• Full‑time

• Accounting / Auditing and Finance

• Banking