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Digital Banking Chat Specialist

Job in Cross Lanes, Kanawha County, West Virginia, USA
Listing for: City National Bank of West Virginia
Full Time position
Listed on 2026-10-06
Job specializations:
  • Finance & Banking
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 21000 - 26000 USD Yearly USD 21000.00 26000.00 YEAR
Job Description & How to Apply Below
Location: Cross Lanes

City National Bank of West Virginia is seeking a Chat Support Specialist to deliver personal, helpful service through the bank's digital chat channel. You will assist customers with account questions, service requests, and issues while upholding security and accuracy in written communications.

You will verify identities, navigate multiple banking systems, document resolutions, and escalate when needed. This on-site, full-time role in Cross Lanes, WV, requires strong written communication,

As a Digital Banking Chat Specialist, you will play an important part at City National Bank of West Virginia in Cross Lanes, WV, United States.

We would love to welcome a new Digital Banking Chat Specialist to our team in Cross Lanes, WV, United States.

For the Digital Banking Chat Specialist position at City National Bank of West Virginia, we are reviewing applications now.

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