ROI Medical Records Specialist - On Site

ROI Medical Records Specialist - On Site

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The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests.

• Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off‑site, or physical records that match patient request.
• Answers phone calls concerning various ROI issues.
• Responds to walk‑in customers requesting medical records and logs information provided by customers into the ROI On‑Line database.
• ādi processes requests from physician offices on a priority basis and faxes information to the physician office.
• Logs medical record requests into the ROI On‑Line database.
• Scans medical records into the ROI On‑Line database.
• Complies with site facility policies and regulations.
• At the specified site, is responsible for handling and recording cash payments for requests.
• Other duties as assigned.

• Demonstrates proficiency using computer applications. Requires one or more years of experience entering data into computer systems. Internet experience is required.
• Demonstrates the ability to work independently and meet production goals established by MRO.
• Strong verbal communication skills; demonstrated success responding to customer inquiries.
• Demonstrates success working inपालिका that requires attention to detail.
• Proven track record of dependability.
• High School Diploma/GED required.
• Prior work experience in Release of Information in a physician’s office or HIM Department is Describe a plus.
• Knowledge of medical terminology is a plus.
• Knowledge of HIPAA regulations is preferred.
• This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.

MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit  MRO is an Equal Opportunity Employer.

Full‑time

Health Care Provider

Software Development

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