Hotel Front Desk Attendant

Suburban Studios Triadelphia - Wheeling at The Highlands
• Triadelphia , WV , US

Posted 2 days ago

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property’s vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience.

• Welcome guests warmly, determine their needs, and manage the registration process.
• Operate hotel switchboard, take calls and provide information and transfer calls
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
• Provide guests with information about hotel amenities, dining, and travel directions.
• Take reservations over the telephone, through emails and in person, including groups

• Availability to work flexible schedules, including weekends and holidays.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Physical ability to stand, walk, and lift up to 25 pounds as needed.
• Experience in hospitality or customer service is preferred but not required.
• Proven customer service experience with a strong guest-focused mentality

$13.50 - $14 hourly

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.