Director of Information Technology Services - WVU Potomac State College; Keyser

About the Opportunity

The Director of Information Technology Services leads the Information Technology Services (ITS) Department for the Potomac State College campus. The Director provides advanced knowledge and direction in project oversight in research, design and development of complex information technology projects critical to the mission of administrative and academic areas and provides general assistance to management professional technologists in support of IT project proposals, presentations and budgets.

We strongly believe in work-life balance and keeping time for things we love outside our work. WVU offers generous benefits, including:

• 18 sick days per year (for when you’re ill, for when you need time to care for sick family, for your own, or your family’s, regularly scheduled medical appointments. Who is family for the purpose of this leave? A lot of people in your life including immediate relatives and in‑laws as well as others considered to be members of your household living under the same roof)
• 401(a) retirement savings with 6% employee contribution match, eligibility to continue health insurance, and other retiree perks. Looking for more retirement benefits information? Check out retirement health insurance benefits, retirement income, and FAQ’s.
• Wellness programs

• Lead others and/or provide expertise in project management for high‑level University network, system, application, and/or ongoing technical projects. Supervise the WVU PSC IT staff and IT student workers on the WVU PSC campus
• Serve as the liaison between WVU PSC and WVU ITS. Serve as the PSC representative on information technology related projects as needed
• Independently and/or as part of a team, plan, coordinate, conduct and implement a wide variety of complex systems analyses, including databases, applications, systems, and Zoom
• Oversee telephone administration, CBord administration, Intune, Azure, and networking support activities as necessary to maintain information technology systems, processes, and projects
• Maintain currency in advancements in information technology and enhance existing skills
  Follow policies, processes, procedures and associated documentation in compliance with development and cybersecurity standards, federal and university privacy, confidentiality, and cybersecurity guidelines relative to securing personal information (PII) (generated, stored and/or transmitted electronically) maintained in supported systems. IT Security - Cybersecurity, IT policies and standards
• Prepare technical documentation, including interpretation of business rules, flow charts, logic diagrams, and code, according to industry documentation standards
• Develop, implement and maintain University infrastructure systems and equipment
• Develop and maintain detailed records and documentation, including maintenance, error, repair and records, development, implementation, and performance standards and rules, system cost estimates and analysis, equipment and software maintenance contracts, etc.
• Maintain IT asset life‑cycle management. Participate in strategic planning
• Individually and/or as part of a team, plan and develop the methodology for completing assignments, resolve all conflicts which arise, and coordinate with other professional technologists as needed
• Serve as the Data Center Coordinator
• Provide technical training as necessary for the employees and students on the Potomac State College campus
• Other duties as assigned

• Bachelor's Degree
• A minimum of five (5) years of experience in the following:
  • Delivering and supporting applications with stringent security requirements
  • Design, installation and implementation of infrastructure systems and equipment
• Any equivalent combination of related education and/or experience will be considered
• All qualifications must be met by the time of employment

• Strong interpersonal skills with the ability to interact at all organizational levels and with technical staff, managers, and end‑users
• Strong communication skills in English, both oral and written
• Demonstrated ability to prepare technical documentation and justify approach used, resolve complex…