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Help Desk Pro: Tier 1 IT Support & Resolution

Job in Kearneysville, Jefferson County, West Virginia, 25430, USA
Listing for: NexTech Professional Services
Full Time position
Listed on 2026-10-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 36000 - 44000 USD Yearly USD 36000.00 44000.00 YEAR
Job Description & How to Apply Below
Location: Kearneysville

Nex Tech Professional Services in Kearneysville, West Virginia, is seeking a Customer Service/Help Desk specialist to analyze routine issues, resolve common problems, and provide information and training on software applications.

The role requires 1–5 years in customer service, a High School diploma or GED, and familiarity with ITSM ticketing tools. Certifications like CompTIA A+ are a plus; must be able to obtain government Public Trust clearance.

Join us at Nex Tech Professional Services as our next Help Desk Pro:
Tier 1 IT Support & Resolution in Kearneysville, WV, United States.

As a Help Desk Pro:
Tier 1 IT Support & Resolution, you will play an important part at Nex Tech Professional Services in Kearneysville, WV, United States.

We invite applications for the Help Desk Pro:
Tier 1 IT Support & Resolution position located in Kearneysville, WV, United States.

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