Hybrid IT Service Desk Analyst - 1st Line Support
Listed on 2026-10-18
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IT/Tech
IT Support, HelpDesk/Support, IT Business Analyst, Technical Support
App Lab Systems, Inc. is seeking an IT Service Desk Analyst in Tampa, FL for a 6+ month contract. Responsibilities include Level 1/1.5 triage, password resets, and hardware/software support across geographies. The role requires strong communication and experience with ITSM tools like Service Now.
The candidate should be proficient in Windows and mobile OS troubleshooting, with the ability to provide remote solutions and create knowledge content. Shift rotations and onsite/hybrid work are included.
For the Hybrid IT Service Desk Analyst - 1st Line Support position at App Lab Systems, Inc, we are reviewing applications now.
Are you ready to take on the Hybrid IT Service Desk Analyst - 1st Line Support role at App Lab Systems, Inc?
We would love to welcome a new Hybrid IT Service Desk Analyst - 1st Line Support to our group in Tempa, WV, United States.
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