Technician, Field Operations

Job Title:

Technician, Field Operations

Posting

Start Date:

10/12/26

The Technician, Field Operations is responsible for performing field service duties and a variety of manual, technical, and operational tasks related to installation, maintenance, and repair of water distribution systems.

• Drive and operate company vehicles and equipment, including dump truck, backhoe and other equipment required to perform field service duties; operate various hand and power tools.
• Break asphalt and concrete using pneumatic tools; excavate valves and curb boxes with hand tools; and position pipes, valves, fittings, and related infrastructure.
• Tap into pressurized water mains, install repair clamps, flare and connect service piping, and operate valves, hydrants, and related appurtenances.
• Operate pneumatic and/or hydraulic boring equipment for line installation and repair activities.
• Accurately complete and maintain forms, sketches, field notes, and documentation using maps and system records.
• Read meters as required by daily schedules. Perform work in meter boxes, confined spaces, trenches, and excavations.
• Obtain and record water meter readings in the company’s service area to ensure accurate billing of customers’ accounts within established time frames.
• Accurately measure pressure and flow at meter to detect leaks. Perform service turn-ons, turn-offs, and other customer-facing operational tasks in accordance with company procedures. Investigate and resolve customer service issues, providing professional communication and timely response.
• All other duties as assigne

• Ability to learn and understand water distribution system components, including mains, service lines, valves, hydrants, meters, and related appurtenances.
• Ability to learn and understand safe work practices applicable to field operations, including PPE requirements, traffic control, trenching and excavation hazards, confined space awareness, and equipment safety.
• Basic familiarity with mechanical equipment used in field service activities, including valves, meters, hand and power tools, and construction equipment.
• Awareness of emergency response procedures related to field operations and the importance of timely reporting and escalation.
• Ability to perform basic measurements and calculations and accurately record field data with attention to detail.
• Effective verbal and written communication skills, including the ability to clearly report equipment issues, safety concerns, and customer service matters.
• Ability to work collaboratively with operations, maintenance personnel, supervisors, and external contractors.
• Ability to read and interpret basic maps, plans, and utility drawings. Basic understanding of piping systems and mechanical principles related to water distribution work, with awareness of electrical safety practices.
• Basic computer proficiency, including use of mobile devices and software for work orders, meter reading, and field documentation.
• Ability to follow established procedures and elevate abnormal conditions or emergencies according to company protocols.

• 0-2 years’ experience in mechanical, industrial, environmental, or utility work.
• Prior water or wastewater treatment experience is desirable.
• High School Diploma or equivalent.
• Technical school coursework in industrial maintenance, mechanical systems, electrical systems, or a related field preferred

Local travel to various worksites.

• License requirements vary by state. Candidate must obtain license within designated timeframe.
• Valid Driver’s Licens

• Work performed in both indoor and outdoor environments, including exposure to chemicals, odors, noise, and…