Residential Unit Supervisor - Youth Behavioral Health

Lead with Purpose. Inspire Growth. Change Lives.

Grant Gardens Residential Treatment Center is seeking a compassionate, motivated, and dependable Unit Supervisor to lead frontline staff serving adolescents with emotional and behavioral health needs. This opportunity is ideal for someone who enjoys developing employees, building a positive team culture, and helping young people succeed.

As a Unit Supervisor, you will provide hands‑on leadership to Youth Counselors and Night Watch Youth Counselors while overseeing daily shift operations. You will remain actively involved in the residential environment, providing real‑time coaching, supporting resident care, and helping your team navigate challenging situations with confidence and professionalism.

Working closely with the Program Supervisor, clinical, nursing, and education teams, you will help create a safe, structured, and trauma‑informed environment that supports individualized treatment goals and meaningful growth.

Our Mission:
Healing Starts with People

At Grant Gardens, we believe every young person deserves hope, guidance, and someone who believes in their potential. As a Unit Supervisor, you help bring that mission to life through the staff you develop, the standards you uphold, and the example you set every day.

Key Responsibilities

Lead daily operations: Coordinate staff assignments, breaks, coverage, and unit routines while maintaining required supervision ratios and resident accountability.

Coach and develop staff: Provide clear direction, constructive feedback, and ongoing support to new and experienced employees. Model professional communication, appropriate boundaries, and effective resident engagement.

Promote accountability: Reinforce expectations for attendance, documentation, teamwork, and job performance. Address routine concerns and participate in evaluations and corrective‑action processes with program leadership and Human Resources.

Support therapeutic care: Ensure staff consistently follow assigned treatment‑plan components, safety plans, supervision requirements, and behavioral‑support strategies.

Strengthen the residential environment: Guide staff in managing group dynamics, daily activities, transitions, and peer interactions while promoting dignity, consistency, and positive skill development.

Lead crisis prevention and response: Recognize early signs of escalation, coach staff in approved de‑escalation strategies, and provide calm direction during emergencies. Participate in approved Therapeutic Crisis Intervention (TCI) physical interventions when necessary and consistent with training and policy.

Maintain quality documentation: Review resident checks, shift logs, and incident reports for accuracy, completeness, and timely submission.

Communicate and collaborate: Conduct shift huddles, provide thorough handoffs, and communicate resident needs, staffing concerns, and significant events to appropriate team members.

Protect resident safety and rights: Maintain confidentiality, reinforce professional boundaries, and promptly report safety concerns and suspected abuse or neglect through required channels.

Qualifications

High school diploma or GED required; associate’s or bachelor’s degree in human services, psychology, sociology, criminal justice, education, behavioral health, or a related field preferred.

At least one year of direct‑care experience working with children or adolescents in residential treatment, behavioral health, child welfare, juvenile services, education, or another human‑services setting.

Previous team‑lead, shift‑supervisor, or supervisory experience preferred.

Strong communication, organization, conflict‑resolution, and problem‑solving skills.

Ability to…