Birthday Party Team Member- Highlands Sports Complex

BIRTHDAY PARTY Team Member

Location:

Triadelphia, WV

Department:
Operations

Reports To:

Director Of Operations

Status:
Part-time (Non-Exempt)

The Sports Facilities Companies (SFC) are the Nation's leading resources for the management and development of sports, recreation, wellness, and events facilities. As a turn‑key solution for community leaders and developers alike, SFC services span the gamut of sports and recreation needs from sports tourism & recreation master planning, program planning, and feasibility through professional facility management services. Our 30+ managed venues and 1500+ team members, represented by the SF Network, welcome more than 25 million guest visits and produce over $250 million in economic impact each year.

SFC was awarded national and regional recognition as a Top Workplace by Tampa Bay Business Journal in 2022 and is considered a workplace of choice. Our mission‑focused company is highly entrepreneurial, team‑oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

Highlands Sports Complex, located in Wheeling, WV, is the Mid‑Atlantic's newest destination for all things sports, recreation, and entertainment. With 200,000 square feet of playable space, play climb, fitness center, and an adventure course, Highlands Sports Complex is the most exciting recreation destination for athletes and families in West Virginia and beyond. Highlands Sports Complex is a member of the SFM Network, the nation's largest and fastest growing network of sports facilities and is operated by the industry‑leader in outsourced operations, Sports Facilities Management.

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The Birthday Party Team Member is expected to provide excellent guest service while working with customers to create a great Birthday Party Experience. This position involves working with guest services, food and beverage departments and management.

• Interacting and assisting guests as needed
• Assist with parties from set up to take down
• Stock, maintain and clean the birthday rooms as necessary throughout parties
• Able to multi‑task
• Sports training programs, clinics, and camps
• Sports performance training
• Youth and adult leagues, tournaments, and events
• Fun, affordable, family entertainment and food & beverage
• Birthday Parties
• Fun personality
• Work well with children
• Facility rental for corporate meetings and social gathering events

• Must be able to lift 30 pounds waist high
• May be required to sit or stand for extended periods of time whether indoors or outdoors
• Flexible work schedule (e.g., weeknights, weekends, holidays, and long hours) and regular attendance necessary
• Excellent communication skills, both verbal and written
• Ability to maintain focus in a high‑volume, fast‑paced environment
• Must have excellent guest service skills
• Must be detail‑oriented and have outstanding organizational skills
• Must be respectful and friendly to our athletes, guests, visitors, spectators, leaders, and fellow team members
• Must work well with others
• Must take personal initiative for the betterment of the team and venue
• Commitment to the safety and well‑being of others
• Reliable transportation

• Squat, stoop, or bend occasionally
• Facility has intermittent noise

• Flexible working schedule—some daytime shifts will be required
• Must be available to work weeknights, weekends, and holidays
• Between the ages of 17 and 24 years old