Sales Engineer II

Job Title

Sales Engineer II (Cox Business)

Cox Business

West Warwick, RI & Manchester, CT

• Meet with prospective and existing customers and other sales team members to collect and analyze the information required to assess customers' technology needs in detail.
• Partner with the Sales team and interface with customers and vendors to develop Cox Business proposals, gathering associated technical specifications as needed to ensure their integrity.
• Assess how Cox Business technical solutions can integrate to meet the customer's technology needs. Partner with Network Operations and Engineering to ensure that the designed technology solution will meet customer needs and to ensure network availability/serviceability before orders are finalized.
• Technical advisor role in product development teams to ensure the sales team's understanding of new products and to provide advanced technical feedback to the product development team, as appropriate.
• Develop and deliver technical presentations to internal and external groups as needed.
• Partner with the sales organization as the technical subject matter expert. Attend sales calls, deliver technical portions of the sales presentation, explain why Cox Business' proposed solution is the right one, and negotiate technical aspects of the proposal, as needed.
• Attend vendor meetings and perform site surveys as required.
• Coordinate internal technical resources to develop sales proposals and presentations on complex, high‑end solutions.
• Provide advanced technical guidance to customers, other members of the Sales team, and Project Managers to coordinate Cox Business solution implementations and migrations to ensure a smooth and consistent customer installation experience.
• Document the customer's voice and data network, as required.
• Attend industry‑related training to increase knowledge of Cox Business and competitor technology solutions, consultation, negotiation, and sales skills, and attend strategic and/or development meetings with sales teams.
• Partner with Sales and Sales Support team members to develop Cox Business proposals and associated technical specifications and respond to RFPs (requests for proposals) as needed to ensure their technical integrity.

Minimum

• Bachelor's degree and 4 years of experience in a related field (telephony, data and video); alternatively a master's degree and up to 2 years of experience; or a Ph.D. or Doctorate Degree plus 1 year of experience; or 8 years of equivalent experience in lieu of a degree.
• Microsoft Office proficiency—Excel, Visio, Word, PowerPoint.
• Proficient in building relationships, adaptability, written communication, in‑person and virtual presentation skills, continuous personal development, customer satisfaction, and consultative selling.
• Working knowledge of UCaaS and its application in business environments.
• AWS Foundational, Azure Intermediate, Google Foundational Certification or equivalent.
• Have or had Cisco CCNA, CompTIA Network+, or equivalent.
• Intermediate knowledge of XaaS.
• Business, technical, financial, and sales acumen.
• Valid driver's license, safe driving record, reliable transportation.

Preferred

• Salesforce CRM experience is highly desired.
• AWS Associate, Azure Advanced, Google Associate Certification or equivalent.

USD  –  per year.

Annual incentive/commission target of $30,442.50.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

Mid‑Senior level

Full‑time

Sales and Business Development

Telecommunications

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.