Clinical Support Technician

Join our dynamic team at Quadrant Health Group! Wellness Recovery Center NJ, a proud member of the Quadrant Health Group, is seeking passionate and skilled Clinical Support Technicians to join our growing team. Our Outpatient facility in West Windsor, NJ, provides a unique blend of traditional and holistic therapies in PHP and IOP settings, offering a path to lasting recovery. The ideal candidate will provide essential support to our clinical staff, ensuring efficient and effective client flow and contributing to a positive client experience.

You will play a crucial role in empowering individuals to achieve their personal and therapeutic goals.

At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is comprised of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.

The Clinical Support Technician fulfills the assigned role as part of the treatment team – to maintain the wellbeing of clients and the integrity of the program. Additionally, the Clinical Support Technician provides client supervision and staff/unit support as assigned. This position reports to the Director of Operations.

• Shift Availability: 4:00pm-12:30am & 12:30am-8:00pm
• Full-time
• You must be available to work weekends or partial weekend shifts.

• Develop and maintain professional, supportive relationships with clients and staff.
• Provide emotional support, encouragement, and guidance to clients and their families.
• Support clients' comfort and safety in the residential environment.
• Listen attentively, document client behavior, and report observations to clinical staff.
• Maintain strict client confidentiality at all times.

• Collect and supervise urine analysis (U/A) testing, ensuring proper reporting, documentation in the EMR, and disposal of samples.
• Observe self‑administration of medication and document thoroughly.
• Document all medications in the hardcopy Centrally Stored Medication Log and the EMR.
• Complete intake assessments and consents with clients.
• Conduct patient rounds every 30 minutes.
• Complete vital signs (blood pressure, oxygen saturation, temperature, pulse, respiration).
• Complete contraband searches and random room searches.

• Facilitate groups, outings, and educational sessions.
• Transport clients to meetings and appointments.

• Provide crisis intervention and promote a healthy residential and working environment.
• Maintain compliance with all applicable regulations and ethical standards.
• Participate in team meetings and training sessions as needed.

• Strong understanding of medical terminology and procedures.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a fast‑paced environment.
• Knowledge of the philosophy of all pathways to recovery
• Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality.
• Proficiency in basic computer skills and electronic health records (EHR) systems, KIPU.
• Basic knowledge of referrals, both in and out of the organization.
• Ability to communicate and collaborate effectively with co‑workers, clinical staff, and administration to deliver high‑quality care.
• Strong attention to detail and organizational and time‑management skills.

• High School Diploma or equivalent.
• Previous experience in a clinical or healthcare setting preferred.
• Current CPR and First Aid Certification.
• Successful completion of Pre‑Employment Requirements including a criminal background clearance, drug testing, and health screening, is mandatory prior to employment.

• Competitive salary commensurate with experience.
• Comprehensive benefits package, including medical, dental, and vision insurance.
• Paid time off, sick time and holidays.
• Opportunities for professional development and growth.
• A supportive and collaborative work environment.
• A chance to make a meaningful impact on the lives of our clients.