Practice Manager​/Clinic Director

Practice Manager / Clinic Director

Location: Princeton Junction, NJ 08550

Date Posted: 12/30/2025

The Operations Manager will oversee day‑to‑day staff and services management, recruitment, scheduling, customer service, reporting and general administrative tasks in support of the Center’s operations. The role includes maintaining accurate staffing records, creating and managing the master schedule to staff clinical cases per budgeted hours, and acting as liaison between administrative and clinical staff as the primary point of contact regarding case assignment and staff availability.

• Oversee day‑to‑day staff and services management.
• Recruit, schedule, and manage staff resources.
• Handle customer service and reporting.
• Maintain accurate records related to staffing and service delivery.
• Create, maintain, and manage the master schedule to staff clinical cases per budgeted hours.
• Support HR, Operations, and Clinical department functions.
• Liaise between administrative and clinical staff as primary point of contact regarding case assignment and staff availability.
• Perform additional duties as assigned.

• Minimum Bachelor’s Degree or equivalent experience.
• Prefer Bachelor's in Marketing, Business Administration, or Healthcare Management.
• 5–7 years of management experience in a professional environment (medical, behavioral health, PT, OT office, or similar).
• Experience building and retaining customers.
• Prior practice managers or retail managers encouraged.
• Professional knowledge and experience in business operations, growth, staffing, personnel management, customer acquisition.
• Ethical conduct, confidentiality, honesty, integrity.
• Excellent communication and interpersonal skills.
• Ability to work independently and manage multiple tasks.
• Strong rapport‑building, sense of urgency, time‑management, organization.
• Attention to detail and process administration.

• Strong rapport‑building and staff management skills.
• Sense of urgency.
• Ability to work independently towards assigned goals.
• Excellent time management and organization.
• Prioritization and deadline management.
• Attention to detail.
• Consistent process administration across center.
• Superb communication skills.
• Active listening and communication with staff, management, clients.
• Professional appearance and presentation.

• Proficient in Microsoft Office (Word, Excel, PowerPoint) and email/Outlook.
• Ability to keep accurate records, use database, and track processes using Excel.

• Medical, Dental, and Vision Insurance through United Healthcare.
• Paid Time‑Off including Vacation, Sick, and 8 Paid Holidays.
• Long‑Term Disability and Life Insurance.
• 401(k) with 6% match and two‑year vesting schedule.
• Weekly Pay each Thursday.

• Exposure to constant/intermittent sounds that may cause distraction.
• Considerable stress due to meeting service requirements.
• Hours 7:30 a.m.–5:00 p.m.; must perform duties regardless of hours worked; may vary with recruitment projects.
• Must be available via email and phone outside work hours.

Kaleidoscope Family Solutions ABA and its affiliates do not discriminate and are Equal Opportunity Employers.