Payment Processing Specialist

Do you envision working for a company that has the expertise of a long-standing industry leader, but the spirit of an entrepreneur? Does the thought of making a real impact motivate and energize you? If so, HPI is the place for you. Join a team that values integrity, flexibility, loyalty, compassion and dedication—we can’t wait to meet you.

HPI is unique. A respected industry leader that’s been serving customers for over 44 years, we’re known for our innovation and adaptability. Our experience has given us our expertise, but our forward-thinking, entrepreneurial spirit has given us our strong reputation. As a third-party administrator, we offer a suite of health and benefit solutions to employers. By joining HPI, you’ll contribute to ideas that make a real difference for employers and employees nationwide.

There isn’t a challenge we won’t accept and we’re looking for people who have a passion to take it on. Not just a job—a mission.

Our commitment extends beyond our clients to our own employees. We foster a supportive and inclusive work environment where innovation thrives. By investing in our team’s growth and well-being, we ensure they are equipped to provide exceptional service.

The Payment Processing Specialist is responsible for the facilitation of the payment process across Health Plans, Inc.’s client base.

• Coordinate claim, broker and vendor payment process as it relates to clients’ plan expenses.
• Coordinate invoicing process related to client and member billing.
• Compile and audit various daily reports pertaining to the payment process.
• Research and resolve claim-related questions and situations.
• Communicate with claim examiners, account managers and various other departments according to internal and client needs.
• Communicate with outside vendors to insure the issuance and integrity of checks and EOBs created during the check run process.
• Facilitate cross-departmental projects pertaining to billing, funding and enrollment that impact the validity of payments issued by the department.
• Prepare management and client reports as needed.

High School Diploma and 2+ years’ experience in accounts payable, invoicing or general accounting, preferably in the healthcare industry. Must work collaboratively with other departments to resolve issues, have strong decision and problem-solving skills, be detailed, accurate, organized and able to prioritize tasks, work within time frames and meet deadlines, recognize and maintain confidentiality, and communicate in a professional manner. Proficiency with Microsoft Word and Excel required.

May need to work overtime and be available to work occasional weekends if the business requires.

• We’re a people‑first company and value giving back to our community. Ask us about our volunteer opportunities.
• Our space is a reflection of who we are—innovative, open and collaborative.
• We think feeling your best is an important factor in producing great work, so we embrace a “smart casual” dress code and work at ergonomic desks.
• Need to reenergize? When at our Westborough headquarters, take a break to chat in the onsite café, go for a walk on one of the beautiful trails in our office park, or get in a quick workout at one of the campus gyms.

We care about you and believe the greatest gift you can give yourself, your family, and the world is a healthy you! We offer a comprehensive and competitive benefits package to help you lead a happy, healthy life, including:

• Medical, Dental and Vision and Prescription Drug Coverage
• Fitness Reimbursement Benefit
• Employee Assistance Program
• Flexible Spending Account & Health Savings Account
• 401(k) and Quarterly Bonuses
• Generous Paid-Time Off & Volunteering Opportunities
• Educational Assistance & Professional Development Opportunities

You can read more about us