Campus Services Supervisor Job Westborough area,Massachusetts USA,Administrative/Clerical

Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!

Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members.

You can find us operating under the following store banners:
Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

What We Offer

Competitive Wages
Work today, get paid tomorrow through our earned wage access program*
Paid Time Off
Medical/Health/Dental Coverage
401K with Company Match
Team Member Discounts
Tuition Reimbursement
Employee Assistance Program
Health Savings Account
Company Spirit Days
Employee recognition and awards
And much more!

Position Summary

The Campus Services Supervisor will administratively support and oversee the office-related functions of the Corporate Services team. They will oversee the cleaners and PT receptionist. The Supervisor will be responsible for Corp Services Stampli invoicing, along with various other Corp Services administrative tasks.

Responsibilities

Responsible for the staffing, accountability and training of the cleaning/maintenance team and PT receptionist.

Responsible for the Corporate Office maintenance schedule.

Monitor the Corporate Services Email, properly track requests and tasks, delegate to the appropriate Corp Services teams, follow up and close out tickets to ensure follow through.

Sort, Monitor and process Corporate Services Invoices using the Stampli system.

Track and Maintain supply stock levels for the Corporate Service supply areas, create and submit orders to the Manager, assist in shopping and investigate possible savings opportunities.

Responsible for office and cubicle assignments and tracking.

Main POC for general inquiries and requests of the Corp Services team.

Ensuring high quality and professional customer experience.

Responsible for customer support related to EG America Gift cards.

Responsible for general support of the EG America Corporate Office.

Misc tasks as assigned by Manager.

Must be able to perform the essential functions of this position with or without reasonable accommodation.

Working Relationships

Corporate Service Coordinator will have contact with virtually all EG America employees of all levels as well as first point of contact for vendors to the SSC and callers. Coordinating with the Copy Center, Maintenance and Loss Prevention teams to coordinate and ensure prompt completion of related tasks.

Minimum Education

HS Diploma or GED

Preferred Education

HS Diploma or GED

Minimum Experience

1-3 years in an office coordinator customer service role overseeing a small to medium sized team responsible for the execution of various office services including reception and cleaning and maintenance.

Preferred Experience

3+ years, preferably for a retail company

Licenses/Certifications

Soft Skills/Competencies

Excellent oral and written communication skills
Excellent at executing multiple priorities simultaneously in a fast-paced environment
Strong Presentation Skills
Ability to foster team work and build collaborative relationships
Strong interpersonal skills
Proficient in Microsoft Office Suite

Travel

Occasional

Hours & Conditions

Typically, Monday – Friday, 8+ hour days in office setting, with flexibility to work on call, nights, weekends and holidays depending on business needs

Physical Requirements

Ability to move around the office and facility to inspect cleaning work, check supplies, and interact with staff. Occasionally lifting or moving items such as office supplies, cleaning products, or small…


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