Campus Services Supervisor

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Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!

EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners:
Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.

• Competitive Wages
• Work today, get paid tomorrow through our earned wage access program*
• Paid Time Off
• Medical/Health/Dental Coverage
• 401K with Company Match
• Team Member Discounts
• Tuition Reimbursement
• Employee Assistance Program
• Health Savings Account
• Company Spirit Days
• Employee recognition and awards
• And much more!

The Campus Services Supervisor will administratively support and oversee the office-related functions of the Corporate Services team. They will oversee the cleaners and PT receptionist. The Supervisor will be responsible for Corp Services Stampli invoicing, along with various other Corp Services administrative tasks.

• Responsible for the staffing, accountability and training of the cleaning/maintenance team and PT receptionist.
• Responsible for the Corporate Office maintenance schedule.
• Monitor the Corporate Services Email, properly track requests and tasks, delegate to the appropriate Corp Services teams, follow up and close out tickets to ensure follow through.
• Sort, Monitor and process Corporate Services Invoices using the Stampli system.
• Track and Maintain supply stock levels for the Corporate Service supply areas, create and submit orders to the Manager, assist in shopping and investigate possible savings opportunities.
• Responsible for office and cubicle assignments and tracking.
• Main POC for general inquiries and requests of the Corp Services team.
• Ensuring high quality and professional customer experience.
• Responsible for customer support related to EG America Gift cards.
• Responsible for general support of the EG America Corporate Office.
• Misc tasks as assigned by Manager.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Corporate Service Coordinator will have contact with virtually all EG America employees of all levels as well as first point of contact for vendors to the SSC and callers. Coordinating with the Copy Center, Maintenance and Loss Prevention teams to coordinate and ensure prompt completion of related tasks.

Minimum Education: HS Diploma or GED

Preferred Education: HS Diploma or GED

Minimum Experience: 1-3 years in an office coordinator customer service role overseeing a small to medium sized team responsible for the execution of various office services including reception and cleaning and maintenance.

Preferred Experience: 3+ years, preferably for a retail company

Licenses/Certifications: NA

• Excellent oral and written communication skills
• Excellent at executing multiple priorities simultaneously in a fast-paced environment
• Strong Presentation Skills
• Ability to foster team work and build collaborative relationships
• Strong interpersonal skills
• Proficient in Microsoft Office Suite

Occasional

Typically, Monday – Friday, 8+ hour days in office setting, with flexibility to work on call, nights, weekends and holidays depending on business needs

Ability to move around the office and facility to inspect cleaning work, check supplies, and interact with staff. Occasionally lifting or moving items such as office…