Benchtop Repair Engineer

Benchtop Repair Engineer page is loaded## Benchtop Repair Engineer locations:
Westborough, MAtime type:
Full time posted on:
Posted Todayjob requisition :
16972
*
* Location:

** Office-based Westborough (MA)  
*
* Schedule:

** Full-time, 40 hours per week (Core hours: 8:30 AM – 5:00 PM, Monday–Friday)  
** Salary:
** 60k-70k  
** Role Benefits:
** Competitive benefits package including medical coverage, paid holidays, and flexible working options.
* Malvern Panalytical**— Driving innovation in scientific instrumentation.
*** About the Role
** We are seeking a
** Benchtop Repair Engineer
** to provide technical support for our AMEC region repair depot and training center instruments. This role ensures optimal setup for primary trainers and offers backup support for the US Helpdesk when needed.

You will work closely with sales and applications teams to maintain, repair, and fine-tune systems for demo requirements, ensuring customer satisfaction and supporting the growth of After-Sales Revenue.
** Key Responsibilities
*** Schedule and perform preventive maintenance on application lab systems.
* Coordinate and execute instrument and benchtop repairs per customer requests and contractual obligations.
* Conduct instrument testing, calibration, electrical/mechanical repairs, and parts ordering.
* Return repaired systems to customers and track service details in the system of record.
* Perform performance validations using certified procedures; diagnose and repair issues.
* Align, repair, replace, and calibrate component parts and circuitry as required.
* Serve as technical point of contact and subject matter expert.
* Assist Operations Manager with routine maintenance needs.
** Impact
* ** Deliver exceptional customer satisfaction.
* Contribute to After Sales Revenue growth and profitability.
* Uphold and enhance the professional image of Malvern Panalytical.
** Required Knowledge, Skills & Experience**
* *
* Education:

** BS/BA or AAS in Electronic Technology or equivalent.
* *
* Experience:

** 2–4 years related experience and/or training.
* Strong troubleshooting and systematic problem-solving skills.
* Ability to read and interpret technical documents, schematics, and user manuals.
* Proficiency with PC operating systems and Windows software packages.
* OSHA knowledge is a plus.#LI-DB1

Together we are a powerful and highly complementary combination of market leading technologies.

We are the toolmakers for the world's most innovative companies, academic institutions, and government laboratories. We are their partners in discovery.
** Malvern Panalytical
** instruments analyze the chemical, physical and structural nature of materials, from proteins to polymers and semiconductors to minerals. Our leading technologies measure particle size, shape, concentration and zeta potential, biomolecular interactions and stability, elemental concentrations and crystallographic structure.
** Micromeritics
* * manufactures systems for the characterization of particles, powders, and porous materials for a wide- range of end markets including catalysts, chemicals, building materials, clean-tech and battery.  Our leading technologies measure surface area, porosity, density, adsorption and particle activity.
** Sci Aps
* * specializes in portable X-ray fluorescence (XRF), laser-based (LIBS) and near-infrared (NIR) analyzers to measure any element in any environment. Sci Aps is the Center of Excellence for our handheld instruments.  We have a global footprint with R&D and manufacturing sites in North America, Europe, and Asia.

We are more than 2,500 employees in a customer-focused organization with sales and service offices in 20 countries, all committed to delivering expert and responsive customer support.

Part of Spectris plc, a publicly traded FTSE 250 company, Spectris combines precision with purpose, delivering progress for a more sustainable world. Precision is at the heart of what we do – our leading, high-tech instruments and software equip our customers to solve some of their greatest challenges to make the world cleaner, healthier and more productive.
** Malvern Panalytical, Micromeritics & Sci Aps  Your Partners in Discovery
** Malvern Panalytical,…