Vice President of Finance

Connectbase | Westborough, Massachusetts

Reports to Chief Operating Officer

Connectbase is hiring a Vice President of Finance to own financial planning, analysis and commercial finance, reporting to the COO. You will complement a strong accounting team led by the Controller with deep FP&A expertise and hands-on operating partnership. You will translate the growth strategy into an executable financial plan that improves recurring revenue growth, retention, gross margin, EBITDA and cash generation, and you will build the models, analysis and reporting.

Connectbase is the operating system for how the connected world transacts. Our software and data help network providers, partners and enterprise buyers discover, quote, order and manage connectivity. As a private equity-backed B2B SaaS and data platform, we need financial insight that improves execution across recurring subscriptions, usage and transaction revenue.

• Own the annual operating plan, long-range plan and rolling forecast. Maintain an integrated income statement, balance sheet and cash flow model with clear assumptions, accountable owners and base, upside and downside scenarios.
• Translate pipeline conversion, bookings, implementation timing, customer activation, renewals, churn and expansion into ARR, revenue, gross margin, EBITDA and cash forecasts. Track the bridge from signed contract through implementation, activation, billing and collection, quantifying delayed revenue, earned but unbilled revenue and outstanding customer delivery obligations and delivery costs.
• Partner with the COO to run cross-functional performance reviews and quarterly reforecasts. Connect leading indicators to financial results, challenge assumptions and drive corrective actions with accountable owners, deadlines and tracked impact on growth, retention, gross margin and profitability.
• Establish consistent definitions and reconciliations for annual recurring revenue, gross and net revenue retention, bookings, backlog and revenue. Distinguish organic performance from acquired growth and reconcile operating metrics to financial reporting.
• Own profitability analysis by product family, customer segment, revenue model and acquired business. Apply consistent shared-cost allocations and track new sales, renewals, expansion and cross-sell economics, including hosting, data, implementation and support costs.
• Deliver concise management, board and sponsor reporting that explains performance, forecast changes, risks and decisions. Partner with the COO and CEO on materials and presentations.

• Partner with department leaders on budgets, hiring and capacity plans. Model productivity, utilization and cost to serve so staffing and spending match demand, delivery commitments and available cash.
• Partner with Sales, Customer Success and Revenue Operations on pipeline quality, sales capacity and compensation economics. Analyze churn and contraction by cause, customer cohort and product, alongside expansion and cross-sell, to improve retention and growth.
• Evaluate product, technology and operational investments using expected returns, milestones and sensitivities. Review results after approval and recommend whether to accelerate, adjust or stop spending.

• Provide financial analysis for pricing, discounting, strategic deals and renewals. Assess implementation effort, ongoing service costs, payment terms and margin before commitments are approved under company authority limits.
• Model subscription, usage and transaction pricing, partner revenue shares and marketplace economics. Help leaders balance growth, customer value and sustainable contribution margin.
• Own a rolling 13-week cash forecast, liquidity monitoring and working capital plans. Improve billing accuracy and collections, manage receivables aging and provide early warning of cash risks.
• Own day-to-day banking and lender relationships, timely lender reporting and covenant calculations. Monitor headroom and downside scenarios, escalate risks promptly, and support the COO and CEO on financing and capital decisions.

• Rely on the Controller, who leads GAAP financial reporting, day-to-day accounting, reconciliations and the monthly close, targeting completion within seven business days. Review the results, raise questions and make sure financial reporting supports planning and forecasting.
• Partner with the Controller on revenue…