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Guest Services Specialist — Front Desk & Reservations

Job in Westborough, Worcester County, Massachusetts, 01581, USA
Listing for: ESA Management, LLC
Full Time position
Listed on 2026-10-20
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Management & Planning
  • Customer Service/HelpDesk
    Customer Service Rep, English Customer Service, Bilingual, Event Management & Planning
Salary/Wage Range or Industry Benchmark: 21000 - 28000 USD Yearly USD 21000.00 28000.00 YEAR
Job Description & How to Apply Below

ESA Management, LLC in Westborough, MA is seeking a Guest Services Representative to assist guests, answer phones, check in/out, and collect payments following company guidelines. You will handle reservations, process payments, and maintain daily front desk operations with a focus on safety and guest satisfaction.

The role requires strong English communication, familiarity with front desk software, and a commitment to ESA's service culture. Competitive wages, benefits, and weekly pay are offered.

As a Guest Services Specialist — Front Desk & Reservations, you will play an important part at ESA Management, LLC in Westborough, MA, United States.

Join us at ESA Management, LLC as our next Guest Services Specialist — Front Desk & Reservations in Westborough, MA, United States.

We are currently recruiting a Guest Services Specialist — Front Desk & Reservations for our team in Westborough, MA, United States.

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