Senior System Administrator

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Westborough, MA, US

2 days ago Requisition

Salary Range: $98,000.00 To $ Annually

Senior Systems Administrator – Microsoft 365 and Endpoint

Information Technology

Company Overview

LG Energy Solution Vertech, Inc., a subsidiary of LG Energy Solution, is a leading provider of grid-scale integrated energy storage systems, delivering safe, reliable, and high-performance solutions to customers worldwide. Powered by our proprietary AEROS® energy operating system, we use advanced monitoring and controls to help customers optimize system performance and maximize the value of their energy storage assets.

At LGES Vertech, you will be part of a collaborative, team-oriented organization that aspires to be humble, hungry, and smart, working together to transform the energy landscape and create a more sustainable future. We value innovation, accountability, and growth, and offer competitive compensation along with comprehensive benefits, including 100% employer-paid premiums for medical, dental, vision, life, and disability insurance.

We’re looking for a hands‑on Senior
Systems Administrator to manage our Microsoft 365 environment, endpoint platforms, and employee technology lifecycle processes. This role serves as the primary administrator for Microsoft Intune, Windows Autopilot, Manage Engine, Microsoft Teams, SharePoint Online, Exchange Online, Power Automate, and Barracuda, and works closely with Helpdesk, Infrastructure, Security, Human Resources, and global IT partners to keep our technology reliable, secure, and easy for employees to rely on every day.

This role provides cross‑functional systems coverage alongside our Network and Cloud Infrastructure engineers, with a primary focus on Microsoft 365 and endpoint platforms. This is a great fit for someone who enjoys solving problems proactively and wants their contributions to be visible and valued.

Primary Responsibilities

• Administer Microsoft 365 services, including Teams, SharePoint Online, Exchange Online, and related collaboration tools.
• Manage user accounts, group memberships, licenses, mailboxes, permissions, and access changes.
• Coordinate and execute employee onboarding, transfers, and offboarding.
• Administer Microsoft Intune and Windows Autopilot for device enrollment, provisioning, configuration, application deployment, and compliance.
• Administer mobile device management (MDM) for iPhones and iPads, including enrollment, configuration profiles, application deployment, and compliance policies.
• Serve as the operational owner of Manage Engine, including endpoint agents, software deployment, patching, reporting, and platform health.
• Troubleshoot Microsoft 365, endpoint, access, email, and device provisioning issues.
• Own and resolve Level 2 Helpdesk tickets, providing escalated technical support beyond initial triage.
• Provide audio/visual (AV) support for Teams-enabled conference rooms and company Town Hall meetings, ensuring reliable audio, video, and presentation connectivity.
• Support approved Power Automate workflows used for IT operations and user lifecycle processes.
• Administer assigned Barracuda email security functions and help resolve email delivery and filtering issues.
• Support Microsoft 365 and endpoint integration activities with global IT teams, including Multi‑Tenant Organization (MTO).
• Partner with the Network and Cloud Infrastructure engineers on shared platforms such as Microsoft Entra , Azure, certificates, and network security, including cross‑training and providing backup coverage across teams.
• Maintain technical documentation, standard operating procedures,…