Director of HR Analytics
Listed on 2026-10-24
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IT/Tech
Data Analyst, Business Intelligence, Business Systems & Technology Analysis
Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team!
Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming America's #1 'one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners:
Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center.
- Competitive Wages
- Work today, get paid tomorrow through our earned wage access program*
- Paid Time Off
- Medical/Health/Dental Coverage
- 401K with Company Match
- Team Member Discounts
- Tuition Reimbursement
- Employee Assistance Program
- Health Savings Account
- Company Spirit Days
- Employee recognition and awards
- And much more!
The Director of HR Analytics will lead the people analytics strategy for Cumberland Farms, a leading convenience retail organization operating across multiple countries and thousands of frontline locations. This leader will transform workforce data into actionable insights that drive business performance, improve employee experience, and enable data-driven talent decisions at scale.
This role partners closely with HR, Finance, Operations, and executive leadership to develop predictive insights, strengthen workforce planning, and elevate analytics maturity across the enterprise.
Responsibilities:- Develop and execute a global HR analytics strategy aligned to business priorities.
- Establish enterprise-wide data governance, standards, and reporting frameworks.
- Build a scalable analytics roadmap supporting global growth and operational complexity.
- Lead global workforce KPI design and ongoing metric optimization.
- Deliver predictive and prescriptive analytics in areas including:
Store turnover & retention modeling, frontline workforce productivity, labor optimization & scheduling efficiency, talent acquisition funnel performance, internal mobility & succession pipelines, compensation equity & pay analytics - Design scenario modeling to support global workforce planning and cost forecasting.
- Oversee development of real-time dashboards for HR and operational leaders.
- Ensure data visualization tools are intuitive, accurate, and actionable.
- Translate complex data into executive-ready insights and recommendations.
- Partner with HRIS, IT, and external vendors to optimize HR data architecture.
- Elevate analytical capabilities within the HR function.
- Foster a culture of curiosity, data fluency, and continuous improvement.
- Lead integration efforts across HCM, ATS, payroll, scheduling, and engagement platforms.
- Evaluate and implement advanced analytics tools, AI solutions, and automation capabilities.
- Must be able to perform the essential functions of this position with or without reasonable accommodation
Minimum Education:
Bachelor's degree required
Preferred Education:
Master's degree in Analytics, Data Science, HR, Business, or related field preferred.
Minimum Experience:
8-12+ years of progressive experience in HR analytics, workforce analytics, or business intelligence.
Preferred Experience:
Experience supporting large, complex, multi-location or retail environments strongly preferred.
Soft Skills:
Demonstrated expertise in:
- Predictive modeling & statistical analysis
- Workforce planning & labor modeling
- Data visualization tools (Power BI, Tableau, or similar)
- HRIS platforms (Workday, SAP Success Factors, Oracle HCM, etc.)
- Proven ability to influence senior leaders and translate data into business outcomes.
- Strategic thinker with strong business acumen
- Ability to simplify complex data for non-technical audiences
- Executive presence and influencing capability
- Deep understanding of frontline workforce dynamics
- High integrity and commitment to data privacy and compliance
- Strong change management capabilities
- Excellent oral and written communication skills
- Proficient in Microsoft Office Suite
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