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Director, Quality Systems

Job in Westborough, Worcester County, Massachusetts, 01581, USA
Listing for: Olympus
Full Time position
Listed on 2026-01-12
Job specializations:
  • Quality Assurance - QA/QC
    Data Analyst
Salary/Wage Range or Industry Benchmark: 150000 - 200000 USD Yearly USD 150000.00 200000.00 YEAR
Job Description & How to Apply Below

Job Description

Oversee all aspects of the Quality Management System (QMS) across the Americas. Ensures the QMS design maintenance execution and governance supports business objectives through: proactive monitoring and application of global regulatory requirements within the regional QMS; leading the governance of the QMS in the Americas; development of employee QMS awareness knowledge and application; lead quality sub-system process improvement projects to increase efficiency of the QMS through enhancing employee interaction experience or making improvements to how product quality is approached.

Job Duties
  • Leads and directs Quality System team members in the Americas.
  • Manages the development and performance of staff.
  • Ability to assess and develop team talent to support business objects and personal objects of employees.
  • Prioritize resources based on the strategic objectives of the organization.
  • Establishes the departments objectives (MBO) to meet Quality Objectives organizations goals and strategic plan.
  • Provides leadership in establishing processes or systems to support the Quality Systems vision for the OCA region.
  • Drives the development and deployment of innovative global policies requirements and strategies for Quality Systems.
  • Change agent to break down barriers to prepare and influence direct team other functions and OCA sites to new ideas and ways to execute Quality Systems sub-systems to improve Olympus compliance profile.
  • Monitors plans and applies Global regulatory or Olympus requirements into the QMS regionally and at the local level within the Americas.
  • Leads quality sub-system process improvement projects to increase efficiency of the QMS Influence regional and global QARA com QMS strategic direction and initiatives.
  • Leads QMS governance through execution of Management Review and CAPA sub-system ownership for the region.
  • Accountable for QMS KPI execution results Develops QMS competency for all employees.
  • Supports QARA Pillars QMS requirements.
  • Aligns Quality System resource to support QARA Pillars across the region.
  • QMS Subject Matter Expert to support QARA Compliance team during external and internal audits.
  • Performs other related duties as assigned by management.
Job Qualifications

Required:
  • Bachelor of Science required.
  • Minimum of 10 years Regulated Quality Experience.
  • Minmum of 7 years experience managing people ideally across multiple locations sites countries.
  • Minimum of 7 years combined experience working in Quality Systems Document Control and Training.
  • Minimum of 7 years experience managing the business aspects of quality and regulatory projects.
  • Good analytical toolkit.
  • Ability to influence outside of direct control  International CQE and/or Six Sigma.
  • Leadership through inspiring the team to execute commitments on time and to expectations.
  • Building and leading a team with integrity and unity.
  • Change agent to break down barriers to prepare and influence direct team other functions and OCA sites to new ideas and ways to execute Quality Systems sub-systems to improve Olympus compliance profile.
  • Ability to assess and develop team talent to support business objects and personal objects of employees.
  • Prioritize resources based on the strategic objectives of the organization.
  • Able to quickly make decisions and commit to a clear course of action; comfortable making decisions based on partial information.
  • Organization Agility to adapt to a changing environment and new ideas with speed.
  • Able to identify and articulate the strategic vision and direction for department to support the business objectives.
  • Thorough knowledge of 21 CFR 820 and ISO 13485 required.
  • Working knowledge of international medical device quality system requirements required.
  • Complete understanding and application of principles concepts and practices of production manufacturing and quality system procedures required.
  • Demonstrated success in the design and deployment of innovative quality systems.
  • Travel up to 20% of the time availability to take evening and early morning teleconferences.
Preferred:
  • MBA Preferred.
  • Medical Device Experience preferred
  • Black Belt Certification preferred.
  • Comprehensive understanding of principles and concepts of Process…
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