Quality Assurance Engineer II, Amazon Robotics Systems Quality and Performance Engineering

Job :  |  Services LLC

Are you passionate about quality and robotics? Do you thrive on solving complex problems that span hardware, software, and system integration? Amazon Robotics is looking for a Quality Assurance Engineer II to own quality for robotic systems deployed across Amazon's fulfillment network.

In this role, you won't just execute test plans — you'll define them. You'll take ambiguous product requirements and turn them into comprehensive test strategies covering functional, integration, and performance testing. You'll work hands‑on with robotic systems on our test floors, validating that releases meet the quality bar before they reach production sites. When you find problems, you won't just file a bug — you'll trace the root cause across system boundaries and give developers the evidence they need to fix it fast.

You'll also build tools and automation that make the whole team more effective — scripting repeatable test scenarios, developing methods to evaluate release quality, and creating documentation that lets teammates run your tests independently. Your work will multiply the impact of everyone around you. You'll collaborate daily with software engineers, hardware engineers, and systems engineers, representing quality in design reviews, release decisions, and cross‑team discussions.

This is a hands‑on role based at our BOS
27 facility in Westborough, MA. If you want to work at the intersection of robotics, quality engineering, and real‑world impact, we'd love to hear from you.

• Own end‑to‑end test strategy for robotic features and systems — defining what to test, how to test it, and what infrastructure is needed, even when requirements are ambiguous or evolving.
• Create and execute test plans for complex test scenarios including system integration, robotic workcell validation, and safety‑critical functionality across hardware, software, and firmware boundaries.
• Design and build automated test solutions that are maintainable, reusable, and reliable — enabling other engineers to run and extend them independently.
• Develop test strategies for non‑functional areas such as performance, reliability, and regression detection to ensure product quality is measured objectively.
• Isolate, document, and validate defects with detailed evidence and root‑cause analysis, enabling development teams to triage and resolve issues efficiently.
• Represent quality assurance in cross‑functional discussions including design reviews, release readiness decisions, and retrospectives — advocating for quality at every stage of the development lifecycle.
• Collaborate with software developers, hardware engineers, and systems engineers to understand technical architecture and assess how changes impact test scope and product behavior.
• Mentor junior engineers, interns, and contractors — training them on products, test methodologies, and tools, and creating documentation that reduces tribal knowledge.
• Execute testing on physical test floors to qualify releases prior to production deployment, working directly with robotic systems and workcells.
• Proactively identify quality risks, propose solutions, and take on projects that improve testing processes or more accurately measure product quality.

Your day starts with a team stand‑up where you and your fellow QA engineers level set on priorities, blockers, and what's happening across active test campaigns. From there, your day might look different depending on where you are in a release cycle.

Some days are heavily hands‑on — you're on the test floor at BOS
27 running test scenarios against robotic workcells, capturing logs, and investigating…