Segment Expert: Pharma Development

Position: Applications Segment Expert: Pharma Development
Applications Segment Expert:
Pharma Development page is loaded## Applications Segment Expert:
Pharma Development locations:
Westborough, MAtime type:
Full time posted on:
Posted Todayjob requisition :
16409
** Segment Expert:
Biotherapeutics & Discovery
***
* Location:

Westborough, MA
**** About the role
** We are looking for an energetic Applications Scientist in support of our biotherapeutic discovery and formulation product lines.  This is a great opportunity to become a technical leader and provide best-in-class customer service that you can take pride in.
** Responsibilities
* ** Support customers with your expertise in our instrumentation and their business needs; help resolve issues with sample preparation, calibration, validation or other applications-related issues either virtually or at the customer-site during training/consultancy visits.
* Provide technical presentations to prospects, provide input to strategy and value propositions, nurture customers in their buying journey, maintain CRM software information
* Provide sample analysis in the form of written and oral reports for pre-sales proof of concept and method development studies.
* Demonstrate system usage, either remotely, at customer sites or Malvern Panalytical sites in the region.
* Provide technical support to customers for application of our systems, addressing queries and providing advice as necessary to ensure customer satisfaction.
* Provide training and expertise services to new and existing customers.
* Comply with the Malvern Panalytical code of business ethics, business practices and procedures.
* Comply with all Malvern Panalytical applications department policies
* ** This role is expected to require 50% overnight travel, nominally, nationwide.
**** What you will bring to the role:
*** MSc or PhD in Biology, Biochemistry, Pharmaceutical sciences or other relevant scientific discipline is required.
* Previous laboratory experience is essential:  Minimum of 3 years’ direct industrial and/or academic experience, working in a research, development, or laboratory setting.
* 3+ years’ experience in biotherapeutic drug development or formulation.
* A strong desire to aim high, take ownership and be true to yourself, our customers and colleagues.
* Good communication skills.
* Must be fluent in English.
* Must have US work authorization
* Must be willing to relocate to Westborough, MA area initially.
** Great to have
*** Industrial certifications or highly beneficial
* Experience with surface plasmon resonance, biolayer interferometry and/or grating-coupled interferometry highly desirable
* Willingness to perform basic service requirements for the purposes of customer-site demonstrations.
* Experience in a technical/commercial role and/or sales support role is ideal.
* Experience in quality control and assurance lab environments is highly beneficial.
* Experience and direct knowledge of other Malvern Panalytical Technologies (e.g. microcalorimetry, dynamic light scattering) is preferred, but not a requirement.
* This is a visible position influencing the customers’ perception of our company’s professional image.  The ability to deal efficiently, calmly, diplomatically and ethically with customers and colleagues, is essential.
* Flexibility to working hours, changing demands and priorities.#LI-DB1

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