Store Manager Grove Retail Grove

JOB TITLE Store Manager

ROLE TYPE Full Time

DEPARTMENT Retail

REPORTING TO Head of Retail Europe and Global Clienteling

LOCATION Westbourne Grove, London

SALARY Competitive

Orlebar Brown (Chanel group) launched in March 2007 as a more tailored approach to men’s beach and swim shorts. Based on the traditional pattern of a tailored pair of trousers for men, and with their distinctive side fasteners, they are not just a swim short; they are the original and best shorts you can swim in.

Today, our collections are built into broader lifestyles imagined around Beach, Resort, Coast and Sport. We have multiple product releases, including capsules, new categories and services, over the calendar year to maintain excitement, and interest for our customers.

Since 2007, we have built the brand to achieve our stated purpose which is - to encourage, excite and inspire everyone to ‘Holiday Better’. This is our purpose and why we get out of bed every morning.

The brand has rapidly gained global recognition and is sold through online, more than 30 O.B. stores, and the best retailers and hoteliers in the world. Our customer is truly international, so whether they are in St Barth’s for Christmas with family, Miami for a wild Spring break, a conference in Dubai with a few days off, tacking a boat off the coast of St Tropez, volunteering to replant mangrove plantations in Puerto Rico, walking along a cliff top in Cornwall, or diving off one into a beautiful blue ocean then O.B. should be there to help you do it better.

Our business is built on relationships with those customers, and we strive to maintain our relationship with them, wherever they might be, and provide world class service, when and where they want. It is also built on finding new customers to the brand by welcoming them to join the ever-growing O.B. community.

As a Store Manager, you will be an ambassador for the brand and a senior member of the retail team. Reporting directly to the Head of Retail Europe, your position will be ensuring the delivery of agreed sales strategy, retail profitability and KPI goals and brand vision objectives within our retail stores. You will be responsible for the performance of the store and ongoing staff development.

We are looking for another strong team player to join us on our journey in establishing Orlebar Brown as the luxury choice lifestyle brand for holiday clothes to wear every day.

• Responsible for the store achieving sales targets and ensuring profitability.

• Accountable for windows and shop floor commerciality and adhering to VM guidelines and standards. Must provide higher level of strategic leadership and management.

• Must provide a higher level of strategic leadership and management.

• To lead on sales and service culture in store by achieving personal and store targets in terms of store conversion, team and personal UPT, ATV, Data Capture, Personal Sales.

• Recruiting and developing a high performing team. Responsible for field training and development path using all training tools provided by OB - Train, motivate and develop the team to optimise store performance to reflect the brand qualities.

• Responsible for active succession planning to ensure career progression and to retain successful staff.

• Control operating costs to be within the stores budget by focusing on store sales and margin contribution.

• Responsible, and leading by example for the store having the highest levels of standards around presentation, cleanliness and staff appearance.

• Attending regular training sessions on seasonal product launches and Service Standards to ensure knowledge is up to date and the delivery of world class service.

• Must ensure all measures are being taken around loss prevention to protect profit and stock.

• Supporting the implementation and development of CRM & Clienteling initiatives to strengthen clientele network for the store.

• Display strong leadership skills by leading by example. Consistently show a positive attitude & take responsibility for own actions.

• Conduct any other ad hoc duties related to store management deemed necessary by higher management for the benefit of the stores and…