Senior Director IT – PMO and Governance

Role

Summary:

The Senior Director IT – PMO and Governance is an integral member of the IT Digital senior leadership team. This role is responsible for establishing and leading IDEXX's enterprise IT Program Management Office, driving disciplined portfolio governance, delivery standards, and investment prioritization across all major technology programs, including Enterprise Architecture, Enterprise IT Applications, Commercial IT, Digital Customer Experience, Reference Lab IT, and IT Infrastructure projects and program initiatives.

This role collaborates closely with senior executives, IT leaders, and business stakeholders to ensure the IT portfolio is aligned to strategic priorities, resourced appropriately, and delivered predictably. The Senior Director will champion a culture of accountability and transparency, standardize program and project delivery practices across the organization, and provide executive-level visibility into portfolio health, risk, spend, and value realization. Responsibilities:

IT Portfolio Strategy & Governance Establish and lead the enterprise IT PMO, defining the operating model, governance structure, and delivery standards for programs and projects across the IT Digital organization. Develop and maintain a prioritization framework that aligns the technology investment portfolio with business strategy, financial targets, and enterprise capacity. Partner with Enterprise Architecture, Enterprise IT Applications, Commercial Digital, and Infrastructure leaders to ensure the portfolio reflects a unified technology roadmap.

Own the intake, evaluation, and approval process for new initiatives, ensuring appropriate business case rigor and executive sign-off. Program & Project Delivery Governance Define and implement IT Digital program delivery governance, stage-gate controls, AI-enablement of SDLC and quality standards across Agile, Waterfall, and hybrid delivery methodologies. Establish consistent practices for project planning, scheduling, risk and issue management, and change control across all IT programs.

Provide oversight and escalation support for at-risk programs, driving corrective action plans in partnership with program and delivery leaders. Lead post-implementation reviews and value realization tracking to ensure committed business outcomes are achieved. Resource & Capacity Management Drive the enterprise IT resource and capacity planning, ensuring the right skills and staffing levels are allocated against prioritized initiatives. Partner with functional IT leaders to forecast demand, identify constraints, and resolve resource conflicts across the portfolio.

Manage the IT capital and operating expense portfolio in partnership with Finance, tracking spend against plan and forecasting variance. Executive Reporting & Stakeholder Engagement Deliver clear, consistent, and accurate portfolio reporting to executive leadership, including status, risk, spend, and value realization dashboards. Serve as a trusted advisor to business and IT executives, translating portfolio trade-offs and delivery trends into actionable insight.

Facilitate governance forums (e.g., steering committees, portfolio reviews) that drive timely decision-making and executive alignment. Process, Tools & Continuous Improvement Select, implement, and continuously improve PPM tooling and reporting infrastructure to support portfolio and delivery visibility. Drive maturity of project management practices, templates, and training across the IT organization. Identify opportunities to streamline governance processes, reducing administrative burden while strengthening delivery discipline.

Organization & Talent Leadership Recruit, develop, and lead a high-performing team of program and project managers, PMO analysts, and governance leads. Build a culture of accountability, continuous learning, and strong business partnership within the PMO. Mentor project and program leaders across the broader IT organization, raising the overall delivery capability of the function. Risk, Compliance & Financial Stewardship Ensure IT programs adhere to enterprise risk, audit, financial control, and regulatory requirements.

Partner with Internal Audit, Risk, Security, and Finance teams to maintain strong governance across the technology portfolio. Maintain documentation and controls needed to support internal and external audits of IT program delivery and spend. IT Quality Assurance Maintain documentation and controls needed to support internal and…