Center Store Manager

Category/Area of Expertise: Retail Operations

Job Requisition: 471036

Address: USA-ME-Westbrook-7 Hannaford Drive

Store Code: Store 08223 Grocery (5150460)

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested.

Responsible for all duties and tasks associated with the Assistant Store Manager's job description in their absence. Manage performance of all duties and responsibilities of Center Store associates assigned and effectively manage Center Store operations to meet financial and sales goals. Build associate and customer relations and promote a strong culture in support of Hannaford Strategy. Maintain solid communications with all Center Store associates.

• A high school graduate or equivalent preferred. Strong understanding of Store Operations and Center Store Merchandising Techniques preferred.
• Effective interpersonal and organizational skills, as well as effective communication and customer service skills. Desire and ability to lead and manage a team.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Ability and availability to work a schedule that meets business needs.
• Must meet minimum age requirements. Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment.
• Accreditation must be maintained while employed in a position requiring accreditation.

• Lift up to 20 lbs. regularly, including overhead lifting, and up to 60 lbs. occasionally. Push/pull up to 40 lbs. regularly.
• Meet established volume/activity standards.
• Stand or walk 100% of the time.
• Frequent reaching, grasping and lifting individual stock items below waist level or above shoulder level.
• Frequent bending, kneeling and squatting.
• Be able to handle a variety of substances associated with cleaning materials, packaging materials and food products.
• Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
• Ability to use computers, calculators and communication systems required to perform the job functions.

• Manage Center Store department operations in accordance with established department standard practices.
• Manage performance through planning, coaching, appraisals, and disciplinary efforts.
• Hire, train and develop associates to meet the department needs.
• Maintain effective work schedules to meet production and customer service standards as well as associates' needs.
• Use good judgement in the delegation, assignment, and follow-up required for the efficient performance of the department.
• Treat all associates with fairness, dignity, and respect. Provide recognition of accomplishments and offer constructive counseling when necessary.
• Conduct performance appraisals on all assigned associates according to company standards.
• Foster a positive and inclusive environment to retain associates and customers.
• Role model outstanding friendly customer service.
• Assist in attaining financial objectives.
• Ensure all company policies and procedures are followed as outlined.
• Maintain solid communications with the management team, all associates in the department and throughout the organization.
• Ensure the maintenance of the department's appearance and presentation.
• Ensure quality conditions of all products through proper rotation.
• Ensure operational and merchandising standards are followed to maximize profitability.
• Understand the potential causes and means for…