Relationship Banker Groton, Westerly

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We deliver for our clients, teammates, communities and shareholders every day by driving responsible growth.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to an inclusive workplace, attracting and developing talent, supporting our teammates' physical, emotional and financial wellness, recognizing performance, and creating an impact in the communities we serve.

Bank of America is committed to an in‑office culture with specific office‑based attendance requirements, allowing flexibility based on role‑specific considerations.

Join us and build a successful career with opportunities to learn, grow, and make an impact.

This role engages clients in the lobby to educate and assist them with transactions via self‑service resources such as mobile banking, online banking, or ATM. You will process cash transactions accurately and efficiently and engage in deep conversations with clients to understand their financial goals and connect them with suitable solutions.

• Execute the bank’s risk culture and strive for operational excellence.
• Build relationships with clients to meet their financial needs.
• Follow established processes and guidelines to do what is right for clients and the bank, adhering to all applicable laws and regulations.
• Grow business knowledge and network by partnering with experts in small business, lending and investments.
• Manage financial center traffic, appointments and outbound calls effectively.
• Drive the client experience.
• Manage cash responsibilities.

• Enthusiastic, highly motivated self‑starter with a strong work ethic and intense focus on results.
• Effective collaborator, building and nurturing strong relationships.
• Passionate, committed, and driven to deliver an experience that improves clients’ financial lives.
• Confident in identifying solutions for new and existing clients based on their needs.
• Excellent communication skills; comfortable engaging all clients.
• Ability to learn and adapt to new information and technology platforms.
• Confidence in educating clients on using simple banking transactions via self‑service technologies.
• Strong critical thinking and problem‑solving skills.
• Follow established processes and guidelines, adhering to all applicable laws and regulations.
• Efficient time and capacity management.
• Results‑focused while acting in the best interest of the client.
• Flexible to work weekends and/or extended hours as needed.

• Experience in financial services and knowledge of industry products and solutions.
• One year of demonstrated sales experience in a salary‑plus‑incentive environment with individual sales goals.
• Six months of cash handling experience.
• Bachelor’s degree or business‑relevant associate’s degree (business management, business administration or finance).

• Adaptability
• Business Acumen
• Customer and Client Focus
• Oral Communications
• Problem Solving
• Account Management
• Client Experience Branding
• Client Management
• Client Solutions Advisory
• Relationship Building
• Business Development
• Pipeline Management
• Prospecting
• Referral Identification
• Referral Management

High School Diploma / GED / Secondary School or equivalent.

1st shift (United States of America).

40 hours.

Hourly rate: $25.00 – $27.88, based on experience, education and skill set. This role is compensated with a base salary and is not incentive eligible.

Benefits eligible. We provide industry‑leading benefits, paid time off, resources and support so employees can make a genuine impact and contribute to sustainable growth.

Groton, CT;
New London, CT;
Niantic, CT;
Old Saybrook, CT;
Westerly, RI.