Warehouse Operational Excellence Manager

Overview

Vertiv is seeking a highly motivated and strategic Warehouse Operational Excellence Manager to lead the transformation of our warehouse and distribution operations. You’ll drive performance improvement through process optimization, standardization, and deployment of best-in-class practices across multiple sites.

Location:

Westerville, Ohio.

• Design and implement a global Warehouse Operational Excellence strategy with standardized tools, metrics, and practices across warehouse and distribution centers.
• Collaborate with site leaders to tailor strategies to local operations while maintaining global alignment.
• Conduct end-to-end process mapping for inbound, storage, inventory, picking, packing, and shipping; identify inefficiencies and harmonize processes across sites; document optimized workflows for clarity, compliance, and consistency.
• Develop and maintain a comprehensive Operational Excellence Playbook (SOPs, KPIs, audit tools, CI frameworks); lead training and rollout across sites.
• Coach site teams in Lean, Six Sigma, and Kaizen methodologies; lead cross-functional projects to improve efficiency, quality, safety, and cost; use data-driven tools to prioritize and measure improvements.
• Deliver workshops and training for site leaders and warehouse teams; guide change management to sustain improvements; act as a change champion to foster a culture of operational excellence.
• Serve as the operational excellence liaison across sites, conduct regular site visits, audit implementation, identify gaps, and share best practices; establish feedback loops to evolve the framework.

• Bachelor’s degree in Supply Chain, Industrial Engineering, Business, or related field.
• 5+ years in warehouse, distribution, or supply chain operations.
• 2+ years in a continuous improvement or operational excellence role.
• Proven experience in process mapping, playbook development, and multi-site strategy deployment.
• Lean Six Sigma certification (Green Belt required; Black Belt preferred).
• Strong data analysis and project management capabilities; excellent communication and leadership skills with the ability to influence cross-functional teams.
• Travel up to 20% to warehouse and distribution sites.

• Experience in a multi-site warehouse or distribution environment.
• Familiarity with warehouse automation, WMS, and ERP systems.
• Experience implementing operational playbooks across diverse operations.

At Vertiv, we design, manufacture and service mission-critical infrastructure technologies for data centers, networks, and commercial/industrial environments with global reach in nearly 70 countries.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status, marital status, sexual orientation, gender identity/expression, genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you require assistance applying, please contact